Job Category
Torrance, CA
Salary Range
$45,000.00 - $55,000.00
This position is responsible for performing imports and exports related duties in order to organize the safe, efficient and cost-effective way of transportation taking accounts of the customers’ delivery requirements.



  • Researches and plans the most appropriate route for shipments considering the nature of items and the requirements set by customers.
  • Arranges appropriate packaging considering the climate, weight, nature of goods, costs, delivery and warehousing of goods at the final destination.
  • Obtains, checks and prepares any required documentation to meet customer and insurance requirements.
  • Coordinates with third party vendors to transfer items smoothly in accordance with customer requirements.
  • Arranges payment of freight fees and other associated charges.
  • Keeps track of shipping status using assigned systems.
  • Issues invoices to customers according to quotation mutually agreed.
  • Updates standard operation procedures (SOPs).
  • Prepares quotations according to customers’ requests; Ensures quotations are competitive and reasonably profitable by negotiating with subcontractors and vendors.
  • Handles, troubleshoots and assists customers in a timely manner to resolve claims talking to the
  • Assistant Manager/Manager depending on the difficulty.
  • Provides accurate shipping information to custom brokers for timely clearance.
  • Seeks constant improvement, more efficient and less expensive ways and means in work processes.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to the Supervisor/Assistant Manager for solution.
  • Maintains good communication with managers, supervisors, coworkers and outside contacts.
  • Complies with all company policies and procedures.
  • Responsible for maintaining a clean and safe working area and organizing data and documents.
  • Performs special projects and other miscellaneous duties as assigned by the Supervisor/Assistant Manager.

  • High school diploma or general education degree (GED)
  • Over 1 year of related experience prefer (Entry level is welcome)
  • Attendance & Punctuality
  • Communication
  • Customer Service
  • Flexibility/Adaptability
  • Initiative/Follow Through
  • Problem Solving
  • Time Management