B2C Sales Manager

SUMMARY:
This position is responsible for achieving sales and profit goals in the assigned sales channels by working with brokers and distributors worldwide and planning and implementing sales promotions.
This position gives instructions to his field service team members and assists them in developing and planning a workflow.


RESPONSIBILITIES:

SALE MANAGEMENT

• Develops and implements strategic sales plans to accommodate corporate goals.
• Prepares annual budget and quarterly and monthly sales reviews. Provides price quotes, proposals, and credit terms to current and prospective customers.
• Oversees directs, and supervises field sales reps’ activities; reviews and evaluates work and performances of the field service reps’ activities.
• Reviews and maintains timecards for subordinate non-exempt employees.
• Follows up on all customer calls, visits, and inquiries.
• Researches and identifies potential customers.
• Contacts retailers via telephone, e-mail, letters, and in-person regularly and follows up.
• Develops and maintains relationships with retailers.
• Sends samples and follows up with customers.
• Is responsible for responding to client’s phone calls, questions, and requests.
• Works with brokers and distributes to sell company products.
• Attends and exhibits at trade and consumer shows.
• Plans and implements customized sales promotions on a national and/or regional level and for specific retail chains as required.
• Responsible for coordinating sales distribution by establishing sales territories, quotas, and goals.
• Develops and implements strategic sales plans to accommodate corporate goals.
• Prepares and provides presentations for brokers, distributors, and retailers.
• Be aware of the internal staff process and arrange for the proper delivery of the order.
• Is responsible for receiving and confirming orders.
• Enters sales and profit data per customer/ product.
• Analyzes sales trends and operating efficiency, product presentations, and best practices in order to maximize profit.
• Identifies and handles retailer needs or problems in a timely manner.
• Is responsible for regularly tracking sales leads and sales volumes for business.
• Contacts retailers in order to troubleshoot problems as needed.
• Maintains a correspondence log of current and potential clients.
• Creates retailers contact reports.
• Enters new retailers data, requirements, and other sales data for current retailers into a computer database.
• Plans business objectives, and develops organizational procedures.
• Handles troubleshooting and works internally and with retailers on specific issues.
• Plans negotiates, and implements private brand products.
• Supports retailers, distributors, and brokers on sales activities.
• Evaluate brokers and communicate contact terms to them.
• Performs other tasks as needed to manage the company’s sales operations.
• Design strategies and ensure that all the day-to-day services have been controlled and that all the retailers’ needs have been tackled successfully.
• Works along with the team members and evaluates their performance on the field.

TRAVEL:

• Local Travel: YES
• Domestic Overnight Travel: YES
• International Travel: YES

QUALIFICATIONS

• Bachelor’s Degree (B.A.) from a four-year College or technical school; or equivalent combination of education and experience.
• Must have similar experience in the Food or Beverage industry
• Excellent English language and communication skills
• Previous office experience preferred
• Strong interpersonal communication skills
• Proven record of maintaining high accuracy under tight deadlines
• Ability to work independently and in team settings