Job Category
Sales/Operation Support
Location
Torrance, CA
Salary Range
$82,000.00 - $85,000.00

Position Overview:
An Amazon Business Operator is responsible for managing the day-to-day operations of an Amazon seller account. This includes optimizing product listings, managing inventory, handling customer service inquiries, and ensuring a seamless process for order fulfillment. The operator will use Amazon’s Seller Central platform to drive sales, improve product rankings, and maximize profits.

Key Responsibilities:

Product Listing Management:

  • Create and optimize product listings to improve visibility and sales.
  • Ensure product descriptions, titles, and images are accurate and compelling.
  • Conduct keyword research and implement SEO strategies to enhance product listings.

Inventory Management:

  • Monitor inventory levels to prevent stockouts or overstock situations.
  • Work with the team to replenish stock in a timely manner.
  • Track and manage inventory across multiple Amazon fulfillment centers.

Order Fulfillment & Shipping:

  • Oversee order processing, ensuring that orders are fulfilled on time.
  • Work with Amazon’s fulfillment centers or handle FBA (Fulfilled by Amazon) logistics.
  • Ensure shipping processes comply with Amazon’s policies and customer expectations.

Customer Service:

  • Respond to customer inquiries and resolve issues related to orders, returns, or refunds.
  • Manage customer feedback and reviews to maintain a high seller rating.

Sales Performance & Analytics:

  • Track and analyze sales data and create a monthly report
  • Monitor and optimize advertising campaigns.
  • Monitor market trends to identify future opportunities

Qualifications

  • Previous experience managing an Amazon seller account (FBA or FBM).
  • Experience with Amazon SEO, keyword research, and product optimization
  • Ability to analyze data
  • Basic customer service skills to maintain positive relationships with customers
  • A strong passion and enthusiasm for selling company's stationery products.

Work Environment:

  • Office-based (Torrance, CA) or remote position, depending on the employer’s requirements.
  • Full-time or part-time availability, with flexibility in working hours depending on business needs.