Sr. Delivery Specialist, Data Protection

Job Description

Sr. Delivery Specialist, Data Protection

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The Senior Deivery Specialist has a focus on Data Protection determining and developing approaches to solutions for a wide range of EMC Storage and Backup challenges related to automation of data storage and protection testing and infrastructure. Assignments may include new data storage related products or upgrades, enhancements or fixes to existing products. Proactively fix problems within the data storage and make backup and recovery products more supportable. 

Successful candidate will have knowledge of Federal Information Security Management Act of 2002 (FISMA), Department of Defense Risk Management Framework (RMF) and National Institute of Standards and Technology (NIST) Special Publication 800-53.

Principle Duties and Responsibilities

  • Provides proactive recommendations to the customer for improving their use of EMC storage solutions to help maximize their satisfaction with EMC
  • Responsible for performing daily operational tasks like storage provisioning, allocations, zoning, mapping and maintaining availability
  • Provisions storage based on standardized procedures as outlined by enterprise best practice documentation
  • Tracks metrics to produce storage reports based on management request both internal and external facing
  • Participates in the execution of the business continuance and disaster recovery plans as agreed upon by the customer
  • Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations
  • Participates in the design and operational execution of the customer's storage disaster recovery process as required
  • Performs necessary storage infrastructure maintenance in accordance with customer's change management policies
  • Participates in the continual review and improvement of existing operational policies and procedures in compliance with enterprise storage management best practices
  • Stays current on technical specifications and hardware requirements of EMC software products, including new and soon to be released products
  • On-call 24/7 support



  • 5+ years proven experience with Avamar, DataDomain implementations, configuration and administration
  • Thin Provisioning experience is a must
  • 5+ years experience with Isilon and Unity technologies
  • Initimate knowledge of EMC Storage technologies
  • Hands on operations experience such as provisioning, allocations, zoning, mapping
  • Experience working at enterprise level environments
  • Customer focused, proactive and strong communication skills
  • Ability to work effectively as part of a team and manage simultaneous tasks
  • Strong team motivation and organizational skills within and external to the department


Required Experience

  • Bachelor's degree (Technical)
  • IT-1 and Secret Clearance Required
  • 6+ years of EMC Storage Operations experience with SAN, iSCSI, NAS
Job Title
Sr. Delivery Specialist, Data Protection

City State
Mclean VA
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