Network Technician (TACLANE) Secret

Job Responsibilities

• Work with a team of network engineers managing and maintaining a converged Gigabit Ethernet network infrastructure in support of 66 ABG/SC and their customers under Core Services
• Install, configure, and troubleshoot network infrastructure to include UPS w/ minimal supervision, work with short timelines using latest networking technologies and provide excellent customer support for all network related services
• Work on daily tasks and on-going upgrade projects to include operational support for routers, switches, IP address management, network management tools etc. Projects include design and integration of new networks into the existing architecture
• Update and maintain network topology maps, classified and unclassified
• Assists in securing network systems to meet applicable DoD, AF and DISA compliance
• Participate in system maintenance/optimization/performance activities of the enterprise infrastructure for classified, unclassified and other networks
• Interface with vendors for warranty claims, hardware/software upgrades and other technology updates
• Required to diagnose data troubles, open & route trouble tickets and handle customer support cases with third party subject matter experts through tier 3 contracted support constructs and ensure proper and timely resolutions
• Be disciplined in approach to operational excellence and execute detailed record keeping for adherence to locally established and required military processes and procedures services which ensure that networks are compliant with applicable directives, publications, and/or guidelines as governed by external DoD agencies
• Required to research technical issues and develop solutions using strong attention to detail
• Support emergency operations on an as needed basis 24/7 & respond to all operational needs according to contract parameters

Job Requirements:

• Hands-on experience in configuration/installation of Cisco/Juniper product line of routers/switches, Taclanes a must
• Strong network debugging and network troubleshooting skills required
• Working knowledge of DHCP, NMS - Orion NPM/NCM, Cisco ISE, Wireshark etc. needed.
• Strong working knowledge and excellent troubleshooting skills of Layer 3 & Layer 2 protocols in a VoIP environment is a must
• Strong network debugging and troubleshooting skills required
• Working knowledge of IP address Management/DHCP/Radius/Syslog/DNS is required
• Knowledge of W2K16/W2K19 is an added plus
• Good understanding of cabling (Fiber/CAT5E etc.)
• Knowledge of Firewalls/Proxies/UPS is required
• Proficient with network hardware and related software
• Critical thinking skills for problem identification and resolution
• Create and maintain operational procedures, topology maps using Visio
• Support emergency operations on an as needed basis 24/7 & weekend work maybe required as project or issues warrant
• Associate degree in IT, Mathematics or Computer Science and 3+ years’ experience in a Network role. Additional 2 years’ relevant experience may substitute for the degree
• DoD 8570 Certification, CompTIA Security + is required
• Secret Level DoD Security Clearance is required