Systems Administrator, Tools Support

Job Description

Systems Administrator, Tools Support

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 seeking System Administrators to perform design, implementation and support activities related to core infrastructure functionality.The candidate will have a strong understanding of Federal Information Security Management Act of 2002 (FISMA), and National Institute of Standards and Technology (NIST) Special Publication 800-53 series standards. Candidate would also need to support firmware and software upgrades on existing environment and support issue resolution.


Location: Draper, Utah & Mclean, VA


Principle Duties and Responsibilities

  • Identify the requirements, architect and implement a monitoring solution utilizing ScienceLogic EM7
  • Work with different technical teams across the organization in order to determine scope for different monitoring solution designs
  • Configuration and documentation of monitoring systems driving monitoring systems knowledge transfer within the organization
  • Performs planning, consulting, technical analysis, design, development, testing, implementation and daily support of aapplication software and middleware for platforms supporting infrastructure systems
  • Configuration and documentation of ServiceNow driving knowledge transfer within the organization
  • Integrates and manages middleware and software tools within the various computing platforms
  • Develops and implements solutions to ensure stable and available computing environments
  • Researches infrastructure software, tools, and emerging technology
  • Develops and implements policies, strategies, guidelines, standards, and procedures related to infrastructure
  • Develops processes and tools for managing the infrastructure
  • Monitors and supports the environment in accordance with service level expectations
  • Work closely with our IT engineering & delivery teams to partner on rollout of solutions
  • Provide proactive health checks, capacity management, and Firmware updates as necessary to maintain the health of the environment.




  • 5+ years demonstrated experience with ServiceNow design, implementation and administration
  • 5+ years demonstrated experience with Scioence Logic EM7 design, implementation and administration
  • Strong understand of enterprise infrastructure systems, such as SAN, converged networking, firewalls, routers, and virtual systems management including Windows and Unix OS
  • Hands on experience with integration or e-bonding systems to fulfill required lifecycle
  • 4+ years experience with Dell Compute and VMware technologies
  • Stong competency in Windows and Unix operating systems
  • Ability to teach and or train others on infrastructure technology
  • Ability to work independently as well as in a team environment
  • Ability to communicate clearly, concisely and professionally
  • Ability to work effectively as part of a team and manage simultaneous tasks
  • Strong team motivation and organizational skills within and external to the department
  • On-call 24/7 support


Required Experience

  • Bachelor's degree (Technical)
  • IT-1 and Secret Clearance Required
  • 5+ years related experience with enterprise tools supporting infrastructure systems


Job Title
Systems Administrator, Tools Support

City State
Mclean VA
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