IT Asset Management Technician for Hanscom AFB

Job Responsibilities:

• Assist the Primary Property Custodian in performing asset management responsibilities. The scope includes assisting with compliance of local ECO and DoD requirements, training, and use of approved tracking tools/databases/SharePoint sites.
• Ensure customer organization compliance with government, Air Force, and local policies and regulation for hardware asset management.
• Be appointed as alternate property custodian and perform applicable responsibilities (i.e., reconciliations, established custodial responsibilities, documentation etc.) at the request of the Primary Custodian.
• Prepare all required documentation i.e., Staff Summary Sheets, Appointment letters, tech refresh recommendations and ROS’s when required for government signing and approval workflow as requested.
• Perform lifecycle management duties, requirements IAW established guidance and procedures as requested.
• Accomplish local training and utilize approved tracking tools/databases/SharePoint site in performance of unit IT PC management.
• Provide guidance to customer organization personnel on asset management.
• Image, configure, and deploy laptops, desktops
• Perform device refreshes, upgrades, and migrations.
• Prepare MICT Communicators for government approval and validation when required.

Job Requirements:

• Windows Desktop Operating Systems (Windows, 11)
• Microsoft Office Products, especially Excel
• Ability to resolve issues quickly and efficiently
• Familiar with computer hardware and peripheral devices for identification and tracking purposes
• Strong customer service skills
• Strong written and verbal communication skills
• Highschool Diploma and 3+ years’ experience
• Secret Level DoD Security Clearance a must (Ability to get clearance)
• Security+ Certification required