Client Summary:

• Operates as a technology-enabled pharmacy supporting modern care delivery models.
• Works closely with digital health organizations to support prescription fulfillment.
• Provides scalable fulfillment services across a broad geographic footprint.
• Uses technical integrations to align with partner platforms and workflows.
• Maintains industry standards and credentials to support compliant operations.

Position Responsibilities:

HR Strategy & Leadership

• Develop and execute an HR strategy aligned with organizational goals while remaining highly hands-on due to a small HR team structure.
• Serve as a strategic advisor to the CEO and senior leadership team on workforce planning, culture, compliance, and organizational design.
• Lead, mentor, and develop HR team, ensuring effective delegation and operational excellence

Employee Relations

• Act as the primary escalation point for complex and high-risk employee relations matters across all divisions and locations.
• Conduct and oversee investigations, conflict resolution efforts, disciplinary actions, and performance management processes.
• In partnership with PEO co-employer, ensure consistent policy application and compliance with federal, state, and local employment laws.

Recruiting & Workforce Planning

• In partnership with Sr Recruiter, ensure hiring processes are efficient, compliant, and aligned with business needs.
• Build strong partnerships with internal leaders to forecast workforce needs and develop staffing models that support operational volume and growth.
• Monitor headcount levels, turnover trends, and staffing gaps. Recommend fiscally responsible solutions to maintain proper staffing for operational demands.

Policies & Processes

• Maintain and update the employee handbook, HR policies, and internal processes to remain compliant and aligned with business needs.
• Partner with the PEO to ensure policies are integrated correctly within the co-employment framework.
• Develop, maintain, and improve HR SOPs across the employee lifecycle to ensure consistency and efficiency.
• Oversee HR administrative processes including onboarding, offboarding, and HRIS workflows, working collaboratively with PEO support teams.

Buy-in to the CEO's culture is essential

• Collaborate with the CEO to ensure the team fully understands and embraces principles and core values.
• Act as a steward of the CEO's vision, ensuring all organizational efforts align with these values.

Experience & Skills:
Required Experience and Qualifications:

• Bachelor’s degree in HR, Business, or related field; Master’s or HR certification (SPHR/SHRM-SCP) preferred.
• 10+ years of progressive HR leadership experience, including experience in small-company or lean-team settings
• Strong experience managing employee relations caseloads and conducting investigations.
• Expertise in medical benefits, leave administration, and multi-state employment laws.
• Experience supporting multiple divisions and multi-location operations.
• Strong relationship-building skills and proven ability to partner with CEOs and senior leaders.
• Ability to balance strategic thinking with hands-on execution.

Preferred Experience and Qualifications:

• Experience with CA based employees strongly preferred.
• Experience working within a PEO model preferred.
• Background supporting operational, manufacturing, or industrial businesses is a strong plus.

Compensation $175k, Health Insurance, 401k, Paid Vacation