Vice President of Experience

Position Id
4059

Date Posted
1/28/2019

Location: Remote, Remote


Degree Required
BA or BSc

Salary Range: $90,000.00 - $120,000.00


Job Type
Hotel Management
Industry
Other

Global Location
Europe & CIS

Can Foreigners Apply?
Yes
Job Description

Vice President of Experience

ABOUT THE COMPANY:


  • Exciting early stage San Francisco based startup with global team
  • Private membership-based luxury home rental club for ultra high net worth individuals
  • Backed by established entrepreneurs, funded and now putting together their senior leadership team

WHAT YOU WILL BE RESPONSIBLE FOR:


  • Building out the workflow of on-boarding homeowners
  • CRM system for managing leads and clients
  • Services and experiences in the homes
  • Processes for inspections
  • Home quality maintenance systems
  • customer support
  • analytics to guide system development decisions
  • all areas that will influence the guest experience

YOU MUST HAVE:

  • Experience in a similar leadership role in a vacation rental industry
  • Experience developing and implementing processes and systems
  • Understanding of guest experience in luxury market
  • Able to wear multiple hats required by startups


YOU GET


  • Negotiable salary and package on experience
  • Opportunity to join exciting, well funded and backed startup with a dynamic team in the early days
  • Possible remote work opportunity





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