We are seeking a Vice President of Operations to partner closely with ownership and lead day-to-day operational excellence across a growing multifamily portfolio. This is a highly visible, hands-on leadership role for a proven operator who is energized by being in the field, solving problems in real time, and working shoulder-to-shoulder with on-site teams.

This position is 100% in-person, with time split between frequent site visits and the corporate office. It is not a hybrid or remote role. While occasional flexibility is available when needed, this organization values in-person collaboration and has no plans to change that culture.

Key Responsibilities

• Serve as the primary operational partner to ownership, providing regular insight, feedback, and execution support across the portfolio
• Maintain a strong on-site presence by traveling property to property, especially when challenges arise, and working directly with Property Managers to identify issues and drive solutions
• Oversee property operations to ensure performance goals are met across occupancy, NOI, expenses, customer service, and physical asset condition
• Collaborate closely with a strong back-office team (accounting, HR, systems, etc.) to support property teams and ensure operational consistency
• Hold teams accountable while fostering a collaborative, solutions-oriented environment
• Identify operational risks early and take decisive action to resolve them
• Ensure policies, procedures, and best practices are followed while continuously improving operational efficiency
• Act as a steady, resilient leader in a fast-paced environment with high expectations and direct ownership involvement

Ideal Candidate Profile

• Senior multifamily operations leader with experience overseeing several thousand units
• Proven ability to work closely with ownership in a demanding, high-accountability environment
• Highly visible, hands-on leader who prefers being in the field rather than behind a desk
• Confident, resilient, and thick-skinned, with the ability to manage pressure and direct feedback professionally
• Detail-driven, proactive, and consistently “on top of things”
• Strong communicator who builds trust with on-site teams while maintaining high standards
• Collaborative leadership style that fits a tight-knit, in-person team culture

Work Environment

• Fully in-person role: corporate office + frequent travel to properties
• No remote or hybrid schedule
• Fast-paced, owner-driven organization with a strong, supportive internal team
• High expectations, high visibility, and meaningful impact

This role is ideal for a go-getter who takes ownership of results, thrives in the field, and wants to play a critical role in shaping and strengthening a multifamily platform alongside engaged ownership.

Apply today for immediate consideration or reach out to Alyssa Brophy for more details about this exciting opportunity!
215-661-8834 x 1003
alyssa@msbresources.com

Thi is an on-site position located in Pikesville, MD.

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