Job Type
Full-Time Regular
Location
EST & CST Regions


Global leader in Digital Intelligence solutions for the public and private sectors

We’re seeking a seasoned leader to spearhead our Global Training Organization.
As the Vice President of Global Training, you will oversee the entire Training and Certification unit on a global scale. This encompasses everything from shaping the organizational framework and refining our training portfolio to ensuring seamless worldwide training facilitation, retaining top-tier professional talent, and achieving remarkable business outcomes.

The ideal candidate will possess exceptional leadership skills, demonstrated by a track record of steering operational entities at the corporate level. A minimum of 10 years of senior leadership within a global training capacity is a prerequisite for this role.

MUST HAVES

* The ideal candidate will possess exceptional leadership skills, demonstrated by a track record of steering operational entities at the corporate level.
* A minimum of 8 years of senior leadership within a global training capacity is a prerequisite for this role.
* Experience with running a P&L unit of 10 million dollars minimum

Compensation/Perks

  • Strong Base + Aggressive Bonus + RSUs
  • High 401k match
  • Excellent package
  • Remote:
*Location in the USA (east coast or central) with intensive WW traveling (minimum 20 times a year)

Key responsibilities

  1. Strategic Leadership - Develop and execute a comprehensive training expansion strategy aligned with the company’s objectives and growth plans.
  2. Training Offerings Development- Oversee the continues design, development, and enhancement of training offerings that cater to company software products, and customer needs; Develop and manage certification programs; Integrate innovative training methods and tools to enhance the learning experience.
  3. Business Management – Develop and manage the training department’s business objectives, the training department's budget, delivery, and ongoing operations.
  4. Customer Engagement – Continuously collaborate with company’s customers to enhance training offerings.
  5. Reporting- Provide regular reports to the executive team on training program effectiveness, learner outcomes, and strategic advancements; Analyze training data and feedback to identify areas for improvement and optimization.
  6. Training Delivery Facilitation - Monitor training delivery to ensure consistency, effectiveness, and alignment with learning objectives.
  7. Stakeholder Engagement - Collaborate with sales, marketing, product management, and customer experience teams to align training initiatives with business goals.
  8. Culture of Excellence- Foster a culture of continuous learning, professional development, and collaboration within the training team.

Qualifications

Leadership
  • Demonstrated ability to provide visionary leadership, setting clear strategic directions.
  • Proven track record of 5 years of driving organizational growth on a global business unit.
  • Law enforcement service experience – an advantage

Training Expertise
      • Experience with public safety customers is a meaningful relative advantage
      • Extensive experience in designing and implementing comprehensive training programs for various software products and technologies. – 10 Y min.
      • In-depth understanding of adult learning principles, instructional design methodologies, and training evaluation metrics. – Relevant certifications are required. (i.e. Adult Training, Instructional Design, etc)
Customer-Centric Approach
  • Dedication to understanding customer needs and tailoring training programs accordingly.
  • Continuously enhance training offerings based on customer feedback.

Business Acumen
  • Profound understanding of financial metrics and budget management related to the training function.
  • Adept at using data-driven insights to make informed decisions and drive improvements.
    Global Perspective
    • Experience managing and coordinating training initiatives across diverse geographic regions, considering cultural nuances and market differences.
    Operational Excellence-
    • Proficiency in managing the end-to-end training process, from curriculum development and delivery to assessment and certification.
    • Ability to optimize training operations, streamline processes, and enhance efficiency.
    Talent Development
    • Proven ability to attract, develop, and retain a high-performing team of trainers, instructional designers, and training coordinators.
    • Strong mentorship and coaching skills to foster professional growth within the team.
    Stakeholder Collaboration
    • Ability to align training strategies with broader company goals and objectives.
    • Effective communication and collaboration skills to work closely with cross-functional teams.
    Innovation and Adaptability
    • Willingness to stay abreast of industry trends, emerging technologies, and best practices in training.
    • Capacity to innovate training approaches to match the evolving needs of the company and its customers.
    Results-Oriented
      • History of achieving and exceeding key performance indicators (KPIs) related to training program success, certification rates, financial goals, operational efficiency goals, and learner satisfaction.