UX Specialist

Position Id
Kitchener ON
Job Type
Full-Time Regular

Position: UX Specialist

Duration: 12 months (potential extension or chances of converting to PERM) – Would like to have someone begin by May 13th 2019

Location: Kitchener, ON

Job Description:

As a leader in the financial industry, we are evolving many of our digital experiences into innovative, immersive and highly functional platforms delivering high value to our customers. You will be directly involved in this exciting transformation. We’re seeking an outstanding User Experience practitioner to join our growing UX group, working on a variety of consumer- and business-(financial advisor) facing websites. You will thrive in an environment that requires strong problem-solving skills and independent self–direction. With your natural aptitude for team collaboration and open communication, you embrace working with colleagues both in-person and through technology (Skype, email). Most of all, you care deeply about your work and look forward to contributing your talent to make a high-performing team even better.

Key Accountabilities

  • Consume and understand business, functional and technical requirements
  • Conduct research to develop a thorough understanding of the targeted users, their needs, environment and behaviours
  • Create and revise user flows, sitemaps and wireframes based on specifications, goals, needs and limitations
  • Develop rapid interactional UX prototypes; verify design assumptions through concept and usability testing
  • Participate in design review sessions
  • Create usability test plans using a range of methodology; ensure the integrity of the resulting analysis and synthesize research findings into actionable insights
  • Liaise with UI designers in the creation and provision of final visual mockups and interaction design, in keeping with company brand standards, UX guidelines and accessibility legislation (AODA/WCAG)
  • Contribute to an inclusive climate of collaboration and innovation
  • Interacts with the company design system team, both to leverage assets and contribute to its development

Must have:

  • Minimum 4 years’ experience as a user experience designer or similar role
  • Strong portfolio demonstrating expertise in UX
  • Previous experience in conducting user research using various techniques (e.g. card-sorting, interviews, usability tests, focus groups)
  • Solid skills in creating information architecture, userflows, low and medium fidelity wireframes and prototypes for different screen breakpoints (responsive design)
  • Well-versed in fundamental visual and interactive design principles and user behavioural psychology
  • Previous experience with Agile methodology
  • Thorough understanding of AODA/WCAG requirements, and previous experience designing to these standards
  • Great communication, including with dispersed teams

Highly preferable

  • 2+ years of experience working on complex web projects with medium to large-sized teams
  • Bachelor's degree in design or a related field (communication arts, computer science, human-computer interaction (HCI), etc.)
  • UX certification from an industry-recognized design institution (e.g. NN/g, HFI)
  • User-focussed and analytical; committed to research and testing
  • Expert proficiency in Axure RP
  • Previous experience in designing for Adobe Experience Manager (AEM) an asset

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