UX Specialist (Level 3) - JP1290

Position Id
MFCJP00001290
Location
Toronto ON
Job Type
Contract Full-Time

Position: UX Specialist (Level 3) - JP1290

Duration: 1 year

Location: Waterloo, ON

Job Description:
As a UX Designer on our User Experience team, you will be focused on modernizing a major large-scale B2B web project. Working as part of a team of UX/UI specialists, you will report directly to the UX Project Lead and collaborate with a larger cross-functional team to deliver a highly effective, innovative, well-crafted and evidence-based digital experience.

You will be engaged in research activities, competitive analysis, sketches, empathy maps, user flows, wireframes, and prototypes, and you will work with our talented UI designers to create the eventual design assets as needed. You’ll be able to synthesize business requirements, research and design principles; solve problems; work within tight deadlines; and understand disparate customer profiles to ensure the final experience is of high quality and caters to the uniqueness of the targeted individuals. You will need to identify and solve problems; simplify complicated ideas; explore different design solutions and articulate for the user in each case; and present to and collaborate with a wide range of project team members and stakeholders.

Key Accountabilities

  • Consume and understand business, functional and technical requirements
  • Conduct research to develop a thorough understanding of the targeted users, their needs, environment and behaviours
  • Create and revise user flows, sitemaps and wireframes based on specifications, goals, needs and limitations
  • Develop rapid interactional UX prototypes; verify design assumptions through concept and usability testing
  • Lead design review sessions with project teams, acquiring consensus and approval on designs and documentation
  • Create usability test plans using a range of methodology; ensure the integrity of the resulting analysis and synthesize research findings into actionable insights
  • Document detailed user experience specifications and provide to the development team; ensure final output matches UX specifications and visual design

Liaise with UI designers in the creation and provision of final visual mockups and interaction design, in keeping with brand standards, UX guidelines and accessibility legislation (AODA/WCAG) Contribute to an inclusive climate of collaboration and innovation Assist in project estimation and planning Ensure smooth end-to-end coordination of deliverables Interacts with the design system team, both to leverage assets and contribute to its development

Must have:

  • Minimum 6 years’ experience as a user experience designer, with 3+ years of experience working on complex web projects and interactive tools with medium to large-sized teams
  • Experience working on large B2B websites; excellent skills in designing for different screen breakpoints (responsive & adaptive)
  • Excellent experience conducting heuristic reviews, competitive analyses, and planning and conducting usability tests using online platforms and other methodology
  • Great communication, including with dispersed teams
  • Very strong UX design portfolio
  • Previous experience with Agile methodology
  • User-focussed and analytical; committed to research and testing

Highly preferable:

  • Bachelor's degree in design or a related field (computer science, human-computer interaction (HCI), communication arts, etc.)
  • Expert proficiency in Axure RP


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