Job Description

About Our Client:

Our client is hiring for a US Benefits Analyst for a permanent position.

The Benefits Analyst will support the HR Shared Services Operations Team by providing benefits support for hourly and salary employees across the US.


  • Assist employees with pension and benefits enrolments and transactions for eligible employees applying terms of Collective Agreements and/or Company Policy
  • To ensure the benefits and pension programs for hourly and salary employees across the US are processed accurately and timely
  • To process benefits and pension in compliance with Company and Union programs
  • Resolve employee issues with insurance providers, pension plan administrators and other benefits providers
  • Complete Benefit Partner transactions for enrolments, changes, etc.
  • Ensure accuracy of employee benefits data, including service from third party vendors
  • Prepare and submit timely, accurate benefit & pension remittances for all plans


  • Minimum 2-3 years of experience with US Benefits and pension experience
  • Comfortable processing and maintaining a high volume of material ensuring high level of accuracy through attention to detail
  • Excellent written and verbal communication skills are essential
  • Outstanding customer service skills and dedication to providing exceptional customer care with a focus on quality customer service
  • Demonstrate a strong sense of urgency, have a positive attitude, proactive approach, strong work ethic, work in a team setting
  • Ability to work under tight deadlines, multitasking, juggling and prioritizing multiple priorities and deadlines
  • Ability to demonstrate a high level of confidentiality and discretion at all times
  • Experience with Ceridian Dayforce would be an asset


Position Id
Full-Time Regular
Toronto ON