As a Truckload Billing Specialist, you will play a key role in ensuring the accurate and timely billing of customer freight shipments. This position is responsible for reviewing financial and operational data, validating documentation, and processing invoices for both customers and carriers. You will become an expert in our transportation management system while partnering with carriers, operations teams, and internal stakeholders to support efficient billing processes. Success in this role requires strong attention to detail, problem-solving skills, and a commitment to delivering exceptional service in a fast-paced, team-oriented environment.

Review customer orders and supporting documentation to ensure accurate and timely invoicing.
Process customer bills and verify carrier invoices, charges, and payment information.
Maintain accuracy within billing systems by entering, validating, and updating critical financial data.
Ensure compliance with customer-specific billing requirements and documentation standards.
Partner with operations and other departments to investigate and resolve invoicing discrepancies.
Manage and organize documentation by properly indexing and categorizing records within internal systems.
Communicate with carriers and internal stakeholders to support smooth billing operations and exceptional customer service.

Strong attention to detail and a commitment to accuracy when handling financial and billing transactions.
Experience in billing, accounting, financial operations, transportation, logistics, or a related field preferred.
Excellent organizational and time management skills with the ability to manage multiple priorities and deadlines.
Strong analytical and problem-solving abilities with a proactive approach to issue resolution.
Effective written and verbal communication skills and confidence working with internal and external partners.
Proficiency with Microsoft Office applications, particularly Excel, and the ability to learn new systems quickly.
A collaborative team player who thrives in a fast-paced environment and is committed to delivering high-quality results.