Temp to Perm- Call Center Lead

Temp to Perm- Call Center Lead

We are on the search to find an organized and efficient individual who is diligent, has strong leadership, and displays strong communication skills.

If you are looking for a dynamic working environment with a team dedicated to your success, this may be the opportunity for you!
Our client is searching for an amazing Lead to join their team. This position requires someone with excellent attention to detail, a positive personable demeanor, and the eagerness to take initiative.

Your success will be defined by your ability to:

  • Provide leadership, coach, and mentor train a team
  • Carry out supervision of a large team
  • Possess strong customer service skills to exceed customer expectations
  • Be the subject matter expert
  • Strong communication to handle escalation calls
  • Additional ad hoc duties as required

Your strengths include:

  • 2+ years in a leadership role
  • Excellent computer skills,
  • Exceptional interpersonal skills to communicate with staff at all levels of the organization.
  • Strong organizational skills with the ability to multitask and adapt to changing priorities.
  • Ability to work independently, take initiative and ask for assistance when required.

You can expect:

  • A highly engaged team in a respected and professional environment.
  • The opportunity to get your career moving in the right direction.

If you are interested in this role and meet the above criteria, please click the “Apply” button to send your resume, in word format directly to Crystal Horner.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity and customer satisfaction, and more.

Accounting & Finance - Sales & Operations - Engineering - Supply Chain - Human Resources - Office Support - Technology

Contact us today - Your Search Partner – www.recruitmentpartners.ca!

Sherwood Park AB
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