Job Description

Our client is an award-winning, internationally acclaimed digital solutions and technology service provider. With a track record of more than 20 years, they have become one of South Africa's leading providers of on-demand customer experience and digital solutions.

Job Duties and Tasks for: "Telecommunications Engineering Specialist"

  • Review and evaluate requests from engineers, managers, and technicians for system modifications
  • Estimate costs for system or component implementation and operation
  • Prepare system activity and performance reports
  • Supervise maintenance of telecommunications equipment
  • Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences
  • Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity
  • Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems
  • Provide user support by diagnosing network and device problems and implementing technical or procedural solutions
  • Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools
  • Use computer software to prepare or evaluate network diagrams and Solution diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems
  • Order or maintain inventory of telecommunications equipment, or hosting capacity as remand when required
  • Monitor and analyze system performance, such as network or telecoms traffic, security, charging and capacity
  • Manage user access to systems and equipment through account management and password administration
  • Instruct in use of voice and data communications systems, such as voicemail and cloud pbx
  • Inspect sites to determine physical configuration, such as device locations and conduit pathways
  • Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors
  • Implement or perform preventive maintenance, backup, or recovery procedures
  • Implement controls to provide security for operating systems, software, and data
  • Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations
  • Document technical specifications and operating standards for telecommunications equipment
  • Document procedures for hardware and software installation and use
  • Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices
  • Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases
  • Assess existing facilities' needs for new or modified telecommunications systems
  • Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services
  • Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems
  • Work on different OCS platforms to configure and maintain charging for subscribers
  • Integrate to different platforms based on solution requirements
  • Analise and report on charging and transaction data


  • Online Charging System (OCS) config and maintenance
  • Integration
  • GSM telecommunications
  • SMS / USSD
  • Networking
  • Programming Java/Python
  • Microsoft
  • Linux admin
  • DB + SQL


  • A Bachelor's Degree in a field such as electrical engineering, computer science, software engineering, systems engineering, or information systems is typically required to work in this career
  • Senior positions requires 5 to 10 years of experience

Salary: R900,000 pa

Working hours: Monday - Friday, 8am to 5pm (additional hours may be required operationally)

Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202240 subject heading or email body.

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its’ appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email


Employee Type
Full-Time Regular
Johannesburg Gauteng
Min Salary
0.00 ZAR
Max Salary
0.00 ZAR