Technical Writer
Location
Hartford County CT
Hartford County CT
Technical Writer
Technical Writer – Hartford County
The Technical Writer is responsible for creating, editing, and maintaining technical documentation for Electro-Mechanical product lines for consumer and industrial client base . This role works closely with engineering, software development, quality, and customer support teams to translate complex technical information into clear, accurate, and user-friendly documentation for both internal and external audiences.
On-Site - Fulltime
Key Responsibilities
Documentation Development
• Create and maintain user manuals, installation guides, quick start guides, service manuals, Revision Control for documents and product specifications Electro-Mechanical Product lines.
• Develop clear troubleshooting procedures, wiring diagrams, and maintenance instructions.
• Produce release notes, firmware update documentation, and API/technical integration guides.
Process & Compliance
• Ensure documentation meets industry standards, including NEC/UL related requirements where applicable.
• Maintain version control and ensure consistency across all product lines.
• Work with engineering to ensure accuracy of specifications, safety instructions, and regulatory content.
Collaboration & Cross-Functional Support
• Attend product design reviews to gather technical information and anticipate documentation needs.
• Work with marketing teams to assist with product descriptions, technical content, and diagrams.
• Partner with customer support to update FAQs, troubleshooting flows, and training materials.
Content & Media Creation
• Produce diagrams, exploded views, and visual instructions using tools like Visio, SolidWorks Composer, or similar programs.
• Create how-to videos, training modules, or step-by-step tutorials when needed.
• Maintain a digital library of assets, templates, and style guides.
Qualifications Required
• 3–5 years of experience in technical writing, preferably in electronics, hardware manufacturing, or industrial equipment.
• Strong understanding of technical concepts related to electrical equipment, firmware, and mechanical components.
• Proficiency with documentation tools such as Adobe Creative Suite, MadCap Flare, Confluence, or similar platforms.
• Ability to interpret engineering drawings, wiring schematics, and product requirements.
• Excellent written and verbal communication skills with strong attention to detail.
Preferred
• Experience documenting Electro-Mechanical Consumer products, industrial controls, or electric/electronic
equipment.
• Familiarity with time-tracking systems, hardware/software integrations, or access control products.
• Experience with CAD or illustration software.
• Knowledge of UL/ETL, NEC codes, or other compliance standards related to electrical products.
Core Competencies
• Ability to explain complex technical concepts in simple terms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Collaboration and cross-team communication.
• Accuracy, consistency, and commitment to quality documentation.
• Self-starter with the ability to work independently or in a team environment.
Work Environment
• May require occasional hands-on work with hardware for documentation clarity.
• Occasional travel to manufacturing facilities or field installations may be needed.
The Technical Writer is responsible for creating, editing, and maintaining technical documentation for Electro-Mechanical product lines for consumer and industrial client base . This role works closely with engineering, software development, quality, and customer support teams to translate complex technical information into clear, accurate, and user-friendly documentation for both internal and external audiences.
On-Site - Fulltime
Key Responsibilities
Documentation Development
• Create and maintain user manuals, installation guides, quick start guides, service manuals, Revision Control for documents and product specifications Electro-Mechanical Product lines.
• Develop clear troubleshooting procedures, wiring diagrams, and maintenance instructions.
• Produce release notes, firmware update documentation, and API/technical integration guides.
Process & Compliance
• Ensure documentation meets industry standards, including NEC/UL related requirements where applicable.
• Maintain version control and ensure consistency across all product lines.
• Work with engineering to ensure accuracy of specifications, safety instructions, and regulatory content.
Collaboration & Cross-Functional Support
• Attend product design reviews to gather technical information and anticipate documentation needs.
• Work with marketing teams to assist with product descriptions, technical content, and diagrams.
• Partner with customer support to update FAQs, troubleshooting flows, and training materials.
Content & Media Creation
• Produce diagrams, exploded views, and visual instructions using tools like Visio, SolidWorks Composer, or similar programs.
• Create how-to videos, training modules, or step-by-step tutorials when needed.
• Maintain a digital library of assets, templates, and style guides.
Qualifications Required
• 3–5 years of experience in technical writing, preferably in electronics, hardware manufacturing, or industrial equipment.
• Strong understanding of technical concepts related to electrical equipment, firmware, and mechanical components.
• Proficiency with documentation tools such as Adobe Creative Suite, MadCap Flare, Confluence, or similar platforms.
• Ability to interpret engineering drawings, wiring schematics, and product requirements.
• Excellent written and verbal communication skills with strong attention to detail.
Preferred
• Experience documenting Electro-Mechanical Consumer products, industrial controls, or electric/electronic
equipment.
• Familiarity with time-tracking systems, hardware/software integrations, or access control products.
• Experience with CAD or illustration software.
• Knowledge of UL/ETL, NEC codes, or other compliance standards related to electrical products.
Core Competencies
• Ability to explain complex technical concepts in simple terms.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Collaboration and cross-team communication.
• Accuracy, consistency, and commitment to quality documentation.
• Self-starter with the ability to work independently or in a team environment.
Work Environment
• May require occasional hands-on work with hardware for documentation clarity.
• Occasional travel to manufacturing facilities or field installations may be needed.