City
West Palm Beach
State
FL
Job Type
Full-Time Regular
Date Posted
1/31/2025
 
Job Description

Flybridge Staffing is currently searching for a Technical Support Specialist for a client located in the North Palm Beach area. This is a direct-hire position that will primarily work onsite, off a flexible schedule.

Responsibilities:

This person will support office and marine vessel technology. You will troubleshoot endpoint computer equipment, software, and peripherals, such as a PC, laptop, or printer. You will provide support for Office Systems and desktop applications including systems related to vessel operations.

  • Sets up and installs endpoint computers, printers, scanners, and other peripherals.
  • Diagnoses and troubleshoots computer issues and hardware and software problems.
  • Upgrades firmware, software, and outdated hardware systems.
  • Assists with ship communications and server troubleshooting.
  • Provides technical support to users and prepares system documentation.
  • Identifies and resolves network, server, and application connectivity issues.
  • Records and documents issues and resolutions with the Helpdesk ticketing application.
  • Maintains inventory of hardware, software, and peripherals. Creates records of repairs and fixes.
  • Ensures compliance with corporate guidelines for the use and operation of endpoint systems.
  • Maintains system security and data privacy and protection.
  • Works with IT server and telecommunications teams to support vessel systems.
  • Abilyt to work extended or flexible hours outside of normal 9-5.

Experience:

  • 3-5+ years of computer software and equipment support in standalone and networked environments. Knowledge of vessel operations and satellite communications is a plus.
  • Experience troubleshooting Microsoft office products
  • Experience troubleshooting end point computers, printers, and other hardware and software
  • Experience with basic troubleshooting of Windows Server
  • Experience with basic troubleshooting of network technology. E.G- End points, router or switch
  • Knowledge of computer and telecommunications functionality and operation.

****NO SPONSORSHIP AVAILABLE**** US Citizen, GC, EAD only please. If your background aligns with the above details and you would like to learn more, please submit your resume to jobs@flybridgestaffing.com or on our website, www.flybridgestaffing.com and one of our recruiters will be in touch with you ASAP.

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