Virtual Imaging, Inc. is a wholly-owned subsidiary of Canon U.S.A., Inc.
Canon U.S.A's extensive product line and digital solutions enable businesses and consumers worldwide to capture, store and distribute information.
Virtual Imaging specializes in the sale, service, and maintenance of diagnostic imaging equipment for optimal patient care. Collaborating with large complex hospitals, government organizations, medical facilities, and security agencies, Virtual Imaging offers advanced digital radiography technology, such as diagnostic equipment, digital flat panel technology, and imaging solutions to improve overall workflow and efficiency. To learn more about the seamless synergy of Canon’s wide range of digital radiography and fluoroscopy solutions with Virtual Imaging’s leading RadPRO product portfolio and how they can meet the diverse needs of healthcare providers, please visit www.virtualimaging-fl.com/ or www.usa.canon.com/cusa/healthcare/products/digital_radiography.
•Provide timely technical support to all our customers
•Create various technical documentation and submit it to the field
•Schedule and provide all technical training
•Responsible to keep all technical documentation updated based on the latest product enhancements
•Coordinate all field support visits and activities with our dealers, VI customers and dealer customers
•Project manage and coordinate special and miscellaneous technical support projects, including project management with other service groups within Virtual Imaging
•Plan, develop and create technical support policy and procedures based on management request
•Bachelor's degree preferred
•Strong technical background in one or more of the Medical Imaging disciplines preferred
•Strong technical abilities and troubleshooting skills required
•Ability to read schematics required
•3 - 5 years experience
•Occasional 25% travel both national and international
We are looking for a technical support representative III with X-ray systems experience
We do conventional, portable, rooms, and fluoroscopy x-rays.
Must be comfortable with teaching field reps on how to troubleshoot and maintain the machines.
Must have a clean DMV record.