Job Title
Technical Service Representative

Columbia SC

Min Salary

Min Years Experience

As a Technical Service Representative, you will provide detailed and complex technical assistance to dealers, contractors and field sales personnel. You will conduct advanced troubleshooting and installation assistance for HVAC/R equipment in order to resolve system issues.

Relocation assistance is available!

In this role, you will be trusted to:

  • Diagnose escalated issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution.
  • Provide technical documentation to contractors, engineers and employees as required.
  • Document call information into the call-tracking database in the event additional follow-up is required.
  • Identify and help implement process improvements.
  • Mentor and provide strong leadership & coaching to other technical consultants.

Click here to apply online