As a Technical Service Representative, you will provide detailed and complex technical assistance to dealers, contractors and field sales personnel. You will conduct advanced troubleshooting and installation assistance for HVAC/R equipment in order to resolve system issues.
Relocation assistance is available!
In this role, you will be trusted to:
Click here to apply online
- Diagnose escalated issues with refrigeration circuits, components and controls to guide callers to the appropriate resolution.
- Provide technical documentation to contractors, engineers and employees as required.
- Document call information into the call-tracking database in the event additional follow-up is required.
- Identify and help implement process improvements.
- Mentor and provide strong leadership & coaching to other technical consultants.