Main Sequence Technologies Inc. is seeking entry level Tech Support Analysts to work in its Willoughby, Ohio location. In this role, you will provide support to end-users of our various software solutions on a variety of issues. You will identify, research, and resolve technical problems by responding to telephone calls, email and personnel requests for technical support. Other duties include; Documenting, tracking, and monitoring problems to ensure a timely resolution.
- Bachelor Degree is Preferred
- PC or MAC Skills are essential
- SQL knowledge is a plus
The company is based at a high-end, wooded corporate campus offering excellent free amenities; indoor pool and locker rooms, resistance and aerobic equipment, fireplace area, bar area, indoor basketball and racquetball courts, and other similar items. Our building is spacious and quiet. Parking is free and private to our building and the campus is secured with cameras and a gatehouse/gate. The campus is minutes from the I-90 / State Route 306 interchange.