Team Lead AR Follow-up - Physician Revenue Cycle

Team Lead AR Follow-up - Physician Revenue Cycle Management Services

Location: Remote

Hours: Monday - Friday, 8:00 am - 4:30 pm.

Status: Full-time, benefit-eligiblee

Benefits: Nationwide plans for health, dental, vision, life Insurance, STD, LTD, accident insurance, critical illness, hospital indemnity, ID theft, travel insurance, and 401(k). Our benefit coverage begins the first of the month following your hire date.

Find out more about our culture and benefits at: https://strivanthealth.com/careers/

Strivant Health is a fast-growing Medical Billing/Revenue Cycle Management company. We partner with physician practices to improve revenue cycle operations by optimizing people, processes, and technology. We provide Medical Billing, Collections, Call Centers, Cash Applications, Patient Access, Authorizations, Credentialing, and Analytics designed to maximize our provider clients’ revenue. This allows our client providers to stay focused on the practice of medicine rather than the business of medicine. We have worked with over 10,000 providers representing 32+ specialties and over 30+ technology platforms in our 20+ years of business.

Team Lead AR Follow-up - Position Summary
At Strivant Health, we take pride in delivering exceptional accuracy and efficiency in physician revenue cycle management. As an Accounts Receivable Team Lead, you will play a vital role in ensuring financial success for our clients by driving efficient claims resolution, mentoring team members, and proactively identifying solutions to billing challenges. This position is more than just follow-ups and collections—it’s about leading a team, optimizing processes, and making a real difference in the financial health of our clients. You'll be the go-to expert for problem-solving, training new hires, and guiding our offshore team members. Your leadership will ensure smoother operations, fewer denials, and a stronger bottom line for our healthcare partners. If you have a keen eye for detail, love solving problems, and enjoy working in a fast-paced, high-volume environment, this is the perfect opportunity for you!

What You’ll Do – Your Impact Matters

• Act as a mentor and trainer, supporting both new and existing team members.
• Manage complex inventory, including large-dollar accounts and aged claims.
• Lead problem-solving initiatives, identifying trends and offering solutions.
• Own client performance, ensuring effective communication and issue resolution.
• Work hands-on with insurance follow-ups, including phone calls and payer portal interactions.
• Pull reports from medical billing systems and analyze trends to identify and resolve high-volume or high-dollar claims issues.
• Assist with reporting and analytics to track team productivity and identify areas for improvement.
• Collaborate with leadership to enhance processes and improve collections.
• Step in as needed to support backlog management and high-priority accounts.

What You Bring to the Table

• 3+ years of experience in physician collections, denials management, and appeals.
• Previous experience training, mentoring, and leading a team of accounts receivable revenue cycle professionals.
• Previous experience leading laboratory billing and accounts receivable revenue cycle teams is a plus.
• Excellent communication skills—able to coach with empathy and directness
• Familiarity with CPT, ICD-9/10, and HCPCS codes and insurance regulations.
• Experience working with medical billing systems and reporting tools.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
• Strong analytical skills with the ability to recognize trends, generate and analyze reports from medical billing systems, and provide data-driven solutions.
• Experience working with offshore teams is a plus!

Why Join Us?

• Make a Real Impact – Your work directly influences cash flow and financial health for healthcare providers.
• A Culture of Excellence – We value accuracy, innovation, and teamwork.
• A Supportive Team – Work with like-minded professionals who understand the complexities of revenue cycle management.
• Opportunities to drive change and improve processes for greater efficiency.

We are looking forward to reviewing your resume!