Job Type
Full-Time Regular
Location
Parsippany NJ


Summary:
Our client is looking for an experienced System Deployment Engineer to join their Team.

The System Deployment Engineer will work closely with the Technical Account Experts to provide software and hardware deployments for their customers. This will involve installation and configuration of Company solutions, training users, and providing support to the customer during the acceptance testing.

Their solutions may be installed on-site or remotely.

Responsibilities:

  • Understand the customer’s needs, their eco-system, and have a deep knowledge of Company solutions
  • Prepare for, manage, and execute onsite and remote installation and training with new and existing customers
  • Follow best practices in issue resolution, managing customer expectations, and delivery of solutions on complex network environments
  • Work in synergy with the Technical account Experts to meet with the relevant KPIs and excel with customers’ experience interfacing with product management, R&D, and Technical Customer Support, providing technical insight and customer feedback from the field
  • Support the team with Digital Forensics activities


Requirements:

  • Bachelor’s degree - IT engineering, or 3 Years of work-related experience in networking, servers, and IT Security (customer-facing)
  • Advanced Knowledge of network-based communications (IP, DNS, subnetting, Active Directory) and the configuration of hardened IT systems (government setups). This includes cross-network traffic (VPN, multiple subdomains, etc.), switch configurations, and remote storage.
  • Ability to perform server builds and configure server operation systems [Microsoft Windows Server 2016/2019, Linux (CentOS, RedHat, Debian)]
  • Excellent problem-solving skills and the ability to identify creative solutions
  • Develop and maintain excellent client relationships
  • Strong technical aptitude to learn software tools and other technologies
  • Experience delivering technical training to various sized groups
  • Experience working in global companies and with global customers.
  • The ability to travel up to 60% is a must!
  • Knowledge of digital forensics and digital investigation is a major plus
  • Scripting (Windows PowerShell, Python, Perl, Bash ) is a major plus