TASKS

The resource must perform the following tasks under this Task Authorization:

• Develop and maintain technical and system documentation, standard operating procedures, designs, and descriptions for activities that use the CJWC’s distributed infrastructure.
• Test and monitor systems to maintain or improve the operational readiness of the CJWC’s distributed infrastructure and to identify vulnerabilities and recommend corrective measures.
• Provide systems administration support to the CJWC’s distributed network and any interconnectivity to other national and international networks.
• Maintain and update system maintenance procedures for infrastructure and associated services.
• Patch, update, administer, configure, and operate CJWC systems and infrastructure including: Server infrastructure
• Network storage
• System and infrastructure automation
• Virtualization infrastructure
• Virtual desktop infrastructure
• Virtual networking infrastructure
• Microsoft services (Active Directory, file/print server, group policy objects, and other)
• Microsoft Exchange Server (including create user mailboxes and distribution lists, server maintenance)
• Endpoint protection software (e.g., Trellix)
• Windows servers (various versions)
• Linux servers (various distributions)
• Perform system monitoring, troubleshooting, and scheduled maintenance for servers and workstations.
• Implement and maintain security best practices, including system hardening, access controls, and audit logging in accordance with departmental and national cybersecurity policies.
• Support security incident response activities, including forensic data collection, analysis, and reporting.
• Develop and maintain scripts (e.g., PowerShell, Bash, Python) to automate routine system administration tasks and improve operational efficiency.
• Ensure compliance with IT security standards such as ITSG-33, as applicable.
• Configure and maintain system monitoring to proactively detect and resolve issues.
• Provide training and mentorship to junior administrators and technical staff.
• Conduct knowledge transfer sessions and maintain up-to-date documentation for continuity and onboarding.
• Participate in and support change management processes, including risk assessments, implementation planning, configuration updates, documentation, and post-change reviews in accordance with departmental policies.
• Travel to multiple sites and locations in support of the above-mentioned roles and systems