Sys Admin Trainer

Job Purpose

The purpose of this job is to help all end users successfully implement the FACET system into their daily processes and ensure that all documents get into the ashore repository for backup. This position must be able to work with all supporting entities to ensure all systems are working efficiently and correctly.

Duties and Responsibilities

The job duties and responsibilities include, but are not limited to the following:

• Technical tasks include building scripts for software installations, updating installation procedures, testing, building/maintaining ghost images, and networking tasks.
• Going onsite to the actual location of the FACET system to perform regular daily maintenance and support.
• Be able to understand, train and teach all aspects of FACET and FIAR to various group sizes at their location of choice.
• Must be able to provide support in person, e-mail and phone.
• Must update support database on a daily basis
• Must obtain all applicable sign-off documentation for onsite visits
• Must be self-managed and driven to get the job done with little to no supervision.
• Must be able to perform “ad hoc” demos or briefs of the FACET system.
• Have some familiarity with Microsoft Office (Word, Excel, database).
• Have a professional physical and phone presence at all times to mirror Premier Solutions’ professional values.
• Be available from 0800 – 1700 on weekdays to take support calls or visits from need be clients.
• Other duties, as assigned

Minimum Education & Experience:

• A bachelor's degree in information technology or related field.

• Should have a minimum of 5 years of IT networking experience

Minimum Certifications:

• Server+, Network+, MCITP, MCSA, or CCNA preferred
• Technical skills in Windows, OS, Server, and Networking

Minimum Skills, Knowledge, & Abilities:

• Must be a U.S. Citizen and hold a DoD security clearance.

• Must have a valid/current driver’s license and U.S. Passport.

• Must be able to travel domestically and internationally as needed for 1-2 weeks at a time.

• Must have demonstrated training and customer service experience in the IT field

• Must be able to deliver professional presentations to executive level audiences

• Must have a strong customer service background

• Proficiency in using the Microsoft Office suite of software

• Ability to learn quickly and take charge confidently

• Ability to work within a team to meet established project goals

• Ability to communicate professionally, concisely and effectively, both verbally and in writing

• Must be able to lift a 40 pound box.

Preferred Skills, Knowledge, & Abilities:

• Prior Navy S1, S2, S6 or S8 experience preferred with experience in the Logistics field.

• Experience with ATO and RMF is a plus

• Ability to work independently and as a member or leader of a team with minimal supervision