Strategic AE, Product Ops
Account Executive, Product Ops (Virtual USA)
As an Account Executive of Enterprise, you will have the opportunity to work closely with various enterprise accounts across multiple industries. Each customer has unique needs and you act as a trusted business advisor, helping them effectively leverage our product to drive maximum impact for their business.
Just like Lego blocks, what our customers can build with our platform is virtually limitless - and our product-led motion means users can easily explore and create value for their companies without friction. The combination of the low-friction approach and our substantial addressable market means the demand for our Enterprise product has outpaced the capacity of our sales team.
Do you thrive working closely with key accounts on their unique/strategic business needs? Are you looking for some truly fascinating work where you'll work alongside a best-in-class team, harnessing the power of an extraordinary product for a company with unlimited growth potential?
The Team
Our Product Ops Sales team sits at the intersection of product strategy and sales execution. We’re a fast-paced, collaborative group focused on helping customers evolve their product operations with our platform. The team works hand in hand with Product, Solutions Engineering, Customer Success, and Marketing to deliver tailored solutions that address the unique challenges of today’s product leaders.
The Role
As an Account Executive, Product Ops, you will drive the adoption and expansion of our ProductCentral solution (and configured, product-centric platform solutions) within large, strategic accounts. You’ll engage directly with Chief Product Officers, Heads of Product, VP-level executives, and cross-functional stakeholders to showcase how we streamline product operations—from gathering product feedback to organizing product roadmaps and optimizing releases. Your success will be defined by your ability to craft a consultative approach, deliver measurable value, and, ultimately, help our customers build better products.
What you'll do
- Strategic Engagement:
- Develop account strategies to champion our ProductCentral solution across key enterprise stakeholders
- Build executive relationships with product leaders, demonstrating thought leadership and long-term partnership value
- Value Delivery:
- Show ROI through executive-level narratives, use-case alignment, and quantifiable outcomes tied to product operations
- Drive solution adoption by guiding customers on best practices for product feedback management, prioritization frameworks, and integrated product roadmaps
- Cross-Functional Collaboration:
- Partner internally with Product, Solutions Engineering, and Customer Success to refine solutions and deliver exceptional customer experiences
- Inform product strategy by relaying customer insights to Product and Engineering teams
- Market Influence:
- Stay current on product operations, industry trends, and competitive offerings (Atlassian, Productboard, Pendo, Aha!)
Who you are
- 8+ years of quota carrying SaaS sales experience within a SaaS company selling software solutions into multiple industries
- 3+ years selling into the Enterprise segment
- Proven track record of exceeding quota across 6-8 quarters, with at least 1-2 quarters of strong overachievement
- Managing Procurement and Legal stakeholders, as well as developing and deepening relationships with C-level, Exec, and VP stakeholders
- Demonstrated success closing 6-figure ARR deals in a competitive market
- Experience engaging with product leaders such as Heads of Product, Heads of Engineering, and other product-oriented decision-makers
- Strong prospecting, account planning, and experience selling to teams
- Owned complex deals with named accounts (3K+ FTEs)
- Able to partner with business leaders and executives, forging long-term relationships and engaging key stakeholders at every stage of the sales cycle
- Consultative approach, adept at navigating complexity across industries, company sizes, and lifecycles
- Effective communicator with executive presence; highly comfortable presenting, influencing decision-makers, and leading strategic discussions
- Passionate about our mission and understanding how customers can use our solutions to achieve transformational outcomes
- Execution-focused, with a deep track record of creating significant revenue impact and cultivating deep customer relationships
- Scrappy and resourceful, a creative problem solver committed to understanding the business needs of customers and how our solution fits into their broader ecosystem
Full-Time Regular
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