Store Director
Luxury Flagship Boutique, 5th Avenue
Women's & Men's RTW and Accessories Heritage Brand

Are you an experienced retail leader with a passion for luxury, craftsmanship, and exceptional customer service?
We are seeking a dynamic Boutique Manager to oversee our prestigious 5th Avenue Flagship Boutique. This role offers the opportunity to lead a high-performing team, deliver an elevated client experience, and drive business success in a globally recognized luxury brand.

As Boutique Manager, you will be responsible for the overall store operations, team development, sales performance, and customer engagement. You will cultivate a client-first culture while ensuring profitability, operational excellence, and brand representation at the highest level.

Key Responsibilities:

• Lead, inspire, and develop a team of luxury retail professionals.
• Drive a culture of exceptional service, teamwork, and performance.
• Recruit, train, and coach associates to excel in sales and client relations.
• Set clear goals and ensure all team members align with company objectives.
• Maintain the highest level of customer service, ensuring a seamless shopping experience.
• Build and maintain strong client relationships, driving clienteling initiatives.
• Analyze sales performance and implement strategies to maximize revenue.
• Ensure product knowledge and brand storytelling are at the forefront of the client experience.
• Oversee day-to-day store operations, ensuring efficiency and adherence to company policies.
• Manage inventory control, payroll, expense management, and loss prevention.
• Ensure merchandising standards reflect the brand’s heritage and luxury appeal.
• Partner with corporate teams to execute business strategies effectively.

Who You Are:

• A seasoned luxury retail leader with 5+ years of boutique or high-end retail management experience.
• Experienced in managing flagship or high-profile store locations.
• A strategic thinker with a passion for sales, team leadership, and customer engagement.
• Detail-oriented, results-driven, and committed to maintaining operational excellence.
• Proficient in store operations, P&L management, and client development.
• Multilingual skills, particularly French, are a plus.

Benefits & Perks:

• A dynamic and supportive work environment within a globally recognized luxury brand.
• A structured onboarding program to ensure your success in the first six months.
• Ongoing training and development opportunities to enhance your expertise.
• A culture that values craftsmanship, innovation, and individual contributions.

Join us and lead the way in luxury retail at our iconic 5th Avenue boutique.Apply today!

Details