Job Title: Senior National Account Executive

Role Mandate: As a Senior National Account Executive, you'll drive growth in a fast­ paced freight brokerage by connecting customers with logistics solutions that move their freight efficiently and reliably. You'll manage your own portfolio of accounts, cultivating relationships through ongoing communication and a strong understanding of customer needs. From cold outreach to long-term account management, you'll represent our clients commitment to service excellence while leveraging our strengths in time-sensitive, high-touch, and specialty freight solutions.

Success in this role comes from identifying the right fit for our clients capabilities-whether that's expedited ground, temperature-controlled shipments, or complex supply chain needs-and delivering value through responsiveness, precision, and partnership.

Primary Responsibilities

Manage the entire sales cycle from prospecting to onboarding, partnering with the National Sales Manager and internal stakeholders

• Build, manage, and grow customer relationships by identifying opportunities to expand services
• Generate new leads through shipper and consignee conversations
• Leverage industry relationships and networking to find strategic backhaul opportunities
• Communicate customer needs clearly and in a timely manner to internal teams
• Identify and execute on revenue-enhancing partnerships and long-term solutions
• Provide thoughtful, professional post-sale support to maintain and strengthen customer loyalty
• Maintain regular contact with clients to anticipate future needs and uncover additional business

Specific Tasks:

• Use HubSpot CRM daily to manage outreach, meetings, email campaigns, and opportunity tracking
• Record detailed pipeline activity and updates within HubSpot
• Participate in weekly pipeline meetings and contribute to overall team goals
• Conduct in-person visits and door-to-door outreach as part of your prospecting strategy
• Collaborate closely with department leaders to close new business
• Build cross-functional relationships with carrier sales and operations teams
• Step into operations as needed to support smaller accounts or fill short-term gaps
• Follow and document a clear process for transitioning accounts from sales to account management
• Fully adopt internal systems, processes, and procedures to ensure consistency and visibility
• Stay ahead of market trends and proactively build knowledge of transportation industry shifts
• Take on additional projects and responsibilities as needed

Qualifications

• 2+ years of freight brokerage or logistics sales experience preferred
• Strong ability to work independently while contributing to a team-driven culture
• Meticulous attention to detail and strong organizational skills
• Excellent verbal and written communication skills
• Able to multitask, prioritize, and problem-solve in a fast-paced environment
• Highly motivated and goal-oriented with a track record of persistence
• Confident cold caller with a consultative, assertive sales approach
• Experience with HubSpot or similar CRM required
• Experience with McLeod Transportation Management Software is a plus

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to sit and occasionally to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.