Sr. Director, US Strategic Accounts

About the Company

Our client is a global life sciences and healthcare intelligence organization that partners with pharmaceutical, biotechnology, and healthcare companies to accelerate innovation across the full product lifecycle, from early research and development through commercialization.

The organization combines data-driven insights, advanced analytics, and workflow solutions to help customers make confident, strategic decisions that bring life-changing therapies to market more efficiently.

• Employees: ~8,000–12,000 globally

• Annual Revenue: ~$2B–$4B

• Global Footprint: North America, Europe, and Asia-Pacific

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Position Overview

The Senior Director, US Strategic Accounts is a senior leadership role responsible for driving revenue growth, customer retention, and account strategy across a portfolio of high-value U.S.-based life sciences clients.

This individual will lead a team of strategic account leaders and customer success professionals, overseeing a defined set of enterprise accounts while executing a focused go-to-market approach aligned to both R&D and commercialization solutions. The role combines direct team leadership, account-level strategy, and hands-on deal engagement.

Reporting into senior commercial leadership, this position offers strong visibility and the opportunity to influence regional strategy while contributing to broader global growth initiatives.

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Key Responsibilities

• Lead and develop a team of 8–10 direct reports, with second-line leadership responsibility for a customer success function

• Own revenue performance across a portfolio of 30–40 strategic U.S. accounts, balancing retention and expansion goals

• Execute a U.S. strategic accounts sales strategy, aligned to broader global priorities but tailored to regional market dynamics

• Drive both customer retention and new business growth, identifying opportunities to expand share of wallet within key accounts

• Support teams in advancing complex enterprise deals, including negotiation, renewals, and multi-solution engagements

• Build and maintain strong relationships with senior stakeholders (VP-level and above) across client organizations

• Implement and reinforce performance management frameworks, including forecasting discipline, pipeline management, and deal cadence

• Partner cross-functionally with Marketing, Product, and Customer Success to deliver a seamless, value-driven client experience

• Contribute to the evolution of the go-to-market model, including segmentation across R&D and commercial buyer groups

• Recruit, scale, and develop talent in alignment with growth objectives

• Travel as needed to support key customer engagements and strategic initiatives

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Company & Opportunity Differentiators

• High-Impact Regional Leadership: Own and grow a critical U.S. strategic accounts segment within a global organization

• Enterprise Client Exposure: Engage directly with leading pharmaceutical and biotech companies at the executive level

• End-to-End Market Influence: Support solutions spanning the full life sciences value chain from R&D through commercialization

• Balanced Leadership Role: Combination of strategic oversight and hands-on deal involvement in complex enterprise sales

• Scalable Growth Opportunity: Play a key role in evolving team structure, go-to-market strategy, and long-term account development

• Executive Visibility: Regular interaction with senior commercial leadership and cross-functional stakeholders

• Mission-Driven Impact: Contribute to advancing innovations that improve patient outcomes worldwide

• Global Platform, Regional Focus: Leverage global capabilities while driving focused growth within the U.S. market