Solution Architect, Professional Services
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Our client is a leading provider of enterprise private cloud software, delivering customer relationship management (CRM) solutions for financial services, insurance, and healthcare. Our next-generation, people-centered software combines industry-specific functionality with information from multiple applications and data stores to provide comprehensive knowledge of the individual.
Our client’s Professional Services organization is responsible for the successful implementation of their solutions to deliver business value to their customers. It is one of the largest and most critical groups in our software company. Examples of the projects and solutions that we have delivered for our customers include:
§ Master data management store for a fully integrated solution reflecting the sophisticated relationship modeling needs of a leading global private wealth management firm, servicing high-net worth individuals in 6 countries on 3 continents.
§ State-of-the-art integrated broker serving as a customer-centric hub for access to demographic and financial data, interactions, and transactional tools, for 40,000 users of a global wealth management company
§ Integrated Agent Desktop solution for 17,000 call center, agency, and management users at a large mid-western P&C insurance company expanding nationally
§ Integrated disease screening solution to identify and screen individuals at risk for colorectal cancer.
If you like working with smart, driven people in a passionate and dynamic work environment, you will love it here. As a Professional Services Solution Architect, you will act as a trusted advisor to our customers, to identify and creatively solve complex problems, design or restructure critical business and technical processes, and fundamentally enhance the way a company operates. Our Professional Services teams are passionate about delivering tangible business results for our customer, always aiming for the highest degree of customer satisfaction.
Position Accountabilities: The Professional Services Solution Architect has accountability for leading technical teams who create, design and implement business solutions using our client’s software applications, technology and methodology, to help our customers integrate and operate those solutions successfully. This includes:
Key requirements include:
§ University or graduate degree, with a preference in Software Engineering, Computer Science, or related technical discipline
§ Seven (7) or more years of proven consulting and technical leadership experience on large-scale enterprise software implementation(s) for Financial Services organizations, such as Wealth Management, Life Insurance, P&C Insurance, Investment or Retail Banking, or Health
§ Proven hands-on experience with the design, development, deployment and support of software projects using packaged software as the foundation
§ Development background with experience in Java, C++, and/or C# programming languages
§ Strong understanding of object-oriented design, and programming patterns
§ Demonstrated experience and applied knowledge of Waterfall and Agile project methodologies
§ Model-driven development and design (Rational Rose, UML)
§ Enterprise application architectures and SOA design
§ Experience with deployment and configuration of J2EE container applications, preferably IBM WebSphere or JBoss, on various enterprise OS (AIX, Solaris, Windows, Linux, etc)
§ Experience with communication server applications and deployments, including Exchange, Blackberry and Mobile applications
§ Enterprise-level database experience (preferably Oracle, MSSQL, and/or DB2), including SQL generation and optimization as well as schema design experience
§ Familiar with data warehousing, data marts, report generation (Crystal, Jasper, Cognos) and ETL
§ Knowledge of enterprise-level security concepts and methodologies, including SSO, SSL, encryption, authentication and entitlements
§ Performance testing, analysis, and application tuning across integrated platforms
§ Strong communicator with demonstrated confidence
§ Customer focused with a high degree of professionalism
§ Solutions focused with a track record of taking initiative to find the best ideas
§ Willingness and experience working within a flexible and collaborative team environment
Candidates will be working directly with customers and will be required to travel (mainly within Canada and to the US) and work at customer sites.
If you're not interested, but know someone who is; please help a current or former colleague in their career development by referring them. In addition, we're happy to give you a $350 referral fee. Click http://www.getROSS.com/referral_fee.php for more details.