City
San Francisco

State
CA

Job Type
Contract Full-Time

Job Description

Position Summary:
Bull City Talent Group's direct client has an immediate need for an IT Solution Architect to help scale their commercial applications landscape. The ideal candidate will have 5+ years of hands-on experience as an IT Solution Architect working with enterprise level commercial applications, have vast knowledge/experience working in regulated environments, and be an excellent communicator with the ability to interface with business and technical stakeholders alike.

Job Duties & Responsibilities:

  • Serve as the Solution Architect and senior technical resource for Commercial IT platforms, including Veeva CRM, Patient CRM, Grants Management, and Publications Management, Veeva PromoMats, Veeva Align
  • Architect and oversee integrations across commercial systems, data warehouse, MDM, and downstream analytics platforms
  • Act as L2/L3 technical escalation for complex production incidents (P1–P4) in ServiceNow and drive resolution of critical issues
  • Actively manage day-to-day support operations, partnering with vendors and internal teams to maintain platform stability and performance
  • Run scaling and enhancement projects with minimal supervision, translating launch requirements into compliant technical solution
  • Apply industry best practices across Commercial and Medical Affairs applications to recommend improvements, optimization strategies, and reusable architecture patterns
  • Ensure all architectural decisions and implementations align with GxP requirements, validation standards, and company IT governance

Required Skills & Experience:

  • 5+ years supporting pharma commercial applications as a Solution Architect or Senior Technical Lead.
  • Hands-on experience with Commercial Data Warehousing, MDM, and ServiceNow in regulated GxP environments
  • Proven ability to work independently, manage multiple priorities, and run projects with minimal supervision
  • Previous Life Science/regulated environment experience required
  • Strong communication skills with ability to interface directly with technical and business stakeholders alike
  • Reltio experience preferred, though not required
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