Position Id
3817
Location
Guelph ON
Job Type
Full-Time Regular

Our client, a leader in the agricultural sector is seeking a Software Sales & Support Specialist to join them for a full-time position. The successful candidate will be responsible for promoting direct sales and generating new business while ensuring customer loyalty and satisfaction. If you have fantastic customer service skill, a keen knack for sales, and are looking for your next challenge this may be the perfect opportunity for you!

Responsibilities

  • Promote and carry out direct sales of company software with the objective of growing market share and customer loyalty
  • Perform remote and on-site sales visits and software installation and training
  • Provide support and troubleshooting services to existing software customers, via phone, email, remote desktop and on-site service
  • Assist and educate customers so they understand and effectively utilize software information and features to improve overall herd management and herd profitability

Requirements

  • Must have a University Degree or College Diploma, in the Agricultural field
  • At least one to two (1-2) years’ experiences in a sales, customer service, or support role
  • Full G driver’s license and access to a vehicle on a regular basis (this role will require travel)
  • Excellent sales, communication, negotiation, and customer service skills
  • Results driven, problem solver with a strong work ethic
  • Ability to work in a team-oriented environment and independently
  • Basic knowledge of computers hardware and software
  • Must be fluent in English (French is an asset)
  • Innovative, creative and quality/result oriented
  • Team player, willing to learn and customer oriented
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