City
Providence,

State
RI

Job Type
Full-Time Regular

Job Description

Our direct client is looking for a Permanent Full Time Software Analyst. Must be US Citizen or Green Card Holder only. Client is NOT sponsoring.

This individual will manage the day-to-day support of various applications and will be the point of contact for technical support and troubleshooting which includes questions of application functions, configuration options, troubleshooting, updating tickets, closing out issues, etc. Individual will also support the Manager, Business Systems Application Development with projects and work efforts as required.

JOB RESPONSIBILITIES:

  • Provide Second Level production support for all supported applications
  • Provide systems analysis, design, specifications, and development for all supported applications
  • Liaison for applications supported with Software vendors
  • Manage outside resources brought in to work on capital projects and service requests
  • Participate with the Quality Assurance, Technical Services, Operations and Application Development staff to create
  • work plans to support strategic initiatives, business plans and emerging business needs
  • Communication with the Business, IS Department, and sub-departments by participating in project team meetings
  • Participate in training for future development and expertise
  • Close cooperation with peers within IS to ensure fully integrated and non-duplicative information processing and delivery
  • Training support for Quality Assurance, User Acceptance and Help Desk as needed
  • Performs other duties as assigned

Education/Certification:

  • Bachelor’s Degree preferred or a combination of related education and experience

Experience:

  • 3-5 years of progressive related IT experience

Knowledge:

  • Inventory applications
  • Understanding of procurement or forecasting
  • Manhattan Inventory Optimization or I Series/DPR or other related applications knowledge preferred
  • Manhattan Demand Forecasting or other related applications knowledge preferred
  • Development of SQL queries.
  • Microsoft SQL 2005/SQL 2008, or related too

Skills/Abilities:

  • Strong conceptual, communications, and technical skills
  • Ability to translate business needs into technical solutions
  • Strong relational and dimensional data modeling, data quality and database design skills
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Successful teamwork experience & demonstrated leadership abilities
  • Experience working in a team-oriented, collaborative environment
  • Experience working in a fast-paced high demand environment

PHYSICAL ENVIRONMENT/ DEMANDS:

  • Some travel may be required
  • Most work is performed in a temperature-controlled office environment
  • Incumbent may sit for long periods of time at desk or computer terminal
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel
  • reach with hands and arms; and talk or hear.
  • Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
  • Stooping, bending, twisting, and reaching may be required in completion of job duties
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