Service Engineer

Function
Industrial Automation
Industry
Technology / Other
 
Location
Ann Arbor MI
Job Type
Full-Time Regular

Service Engineer – Collaborative Robotics Company – Ann Arbor, MI

Company Overview:

This company is a pioneer in the collaborative robotics space. Our client produced their first commercially viable robot 10 years ago and has captured 60% of the market share. This company has a global reach with production and corporate locations across North America, Europe, and Asia.

Position Overview:

The Service Engineer provides technical support through multiple mediums. They are responsible for assisting customers, distributors, and certified integrators in the diagnosis and repair of robots.

Responsibilities:

  • Provide technical support with a customer-first focus
  • Prepare technical documentation
  • Manage support cases and escalate when necessary
  • Domestic and international travel <25%

Background:

  • BS or higher in Engineering or Computer Science
  • 3-5 years of experience in robotics and/or automation
  • Experience troubleshooting required
  • Functional knowledge in one or more programming languages (C++, Java, Python, etc.) preferred

If you are interested in this position, please apply directly to this ad.

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