Employee Type
Full-Time Regular
Novi MI

Job Description

JOB TITLE: Service Engineer
This position is contracted with an opportunity to be hired as a full time employee in 6 months.


  1. Represent Company through a display of constant professionalism, positive attitude and professional appearance.
  2. Responsible for installation and maintenance and troubleshooting of industrial robots and robotics related equipment at customer facilities.
  3. Investigate customer reported issues and implement the best possible solution for a quick resolution.
  4. Provide technical assistance/support to customers onsite (customer facility) and remotely (via phone and/or email.)
  5. Submit complete detailed project documentation on a timely basis
  6. Update documentation with changes made in the field verifying all media (i.e., digital files, prints, text files, etc.) has current information


  1. Two year degree in electronics related or other technical curriculum or 1-2 years of related work experience
  2. Ability to read electrical/pneumatic and basic mechanical schematics and
  3. Ability to demonstrate basic understanding of ladder logic or completion of related course.
  4. Diagnostic skills to troubleshoot problems and problem solving (Logic)
  5. Ability to demonstrate patience and professionalism when dealing with customers.
  6. Familiarity with the use of various types of diagnostic and calibration tools and equipment.
  7. Must have valid driver’s license, good driving record, credit card and able to obtain a passport and travel out of the country.
  8. Must be willing to work overtime including weekends.


Work is performed in a shop or manufacturing plant environment requiring moderate physical effort, flexibility and bending. Incumbent is often exposed to hazardous equipment and chemicals. Travel, both domestic and international, is required.