City
Casa Grande
State
AZ
Position Id
4593

Service Advisor
Casa Grande, Arizona
$5 - 8K/month

A multi-franchise auto group with facilities in Arizona is looking for experienced service advisors.

Responsibilities
  • Schedule, confirm and prepare for customer appointments, ensuring an efficient service experience
  • Determine vehicle needs based on customer feedback, vehicle inspection, and current mileage
  • Produce repair orders for customers, including cost and time estimates, with full transparency
  • Communicate regularly with technicians and parts associates to ensure timely completion of work
  • Follow-up with customers on the status of their vehicle and satisfaction of service

Qualifications

  • Previous automotive service advisor/writer experience is required
  • CDK experience a plus
  • Strong interpersonal and customer service skills, both in person and over the phone
  • Good time management and organizational skills
  • Demonstrated ability to achieve sales goals
  • Bilingual (English and Spanish) is strongly preferred
  • Must have a valid driver’s license and clean driving record
  • Must pass a pre-employment background check and drug screening
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Plan
  • Closed on Sundays
  • Discounts on Parts and Services
  • Employee Pricing
  • Paid Holidays
  • Paid Vacation

Interested candidates, please contact Kristin Frank at kristin@apnusa.com or 602-788-5890 x.124.