Client Summary:

• Leader in Healthcare Philanthropy Consulting: Specializes in providing consulting and technology solutions to enhance healthcare philanthropy.
• Comprehensive Fundraising Strategies: Supports grateful patient programs, major gifts training, clinician engagement, fundraising strategy, and campaign planning.
• Expert Research and Benchmarking: Provides research, peer analysis, and benchmarking to improve healthcare fundraising outcomes.
• Experienced Team of Professionals: Comprised of experts with extensive experience in healthcare development and philanthropy.
• Expansion Through Private Equity Partnership: Focused on scaling services and enhancing technology-driven solutions through strategic investment.

Position Responsibilities:

Product Strategy & Vision:

• Define and maintain a clear product vision that aligns with customer needs and business goals, encompassing both new technology platforms and existing data analytics products.
• Develop and update the product roadmap to guide development and ensure transparency across teams.
• Prioritize product features to maximize business value and maintain alignment with the company’s objectives.
• Leverage knowledge of the product’s history and business model to inform strategic decisions.

Cross-Functional Collaboration:

• Partner with engineering, design, marketing, sales, and customer success teams to ensure seamless execution and alignment.
• Work closely with the SVP of Technology on technical feasibility and with the Chief Commercial Officer on go-to-market strategies.
• Align stakeholders around the product vision and create a shared knowledge base to enable informed decision-making.

Market & Customer Insights:

• Monitor industry trends, conduct competitive analysis, and leverage customer insights to inform product strategy.
• Gather feedback through user group sessions and usability testing to enhance product offerings.
• Develop expertise in healthcare operations, donor management, and data integration challenges to refine product decisions.

Product Development & Execution:

• Oversee the product lifecycle from concept to launch, ensuring timely, high-quality delivery.
• Track key performance metrics to make data-driven improvements and ensure compliance with industry standards (e.g., HIPAA).
• Implement best practices in SaaS product management while balancing new initiatives with existing solutions.

Stakeholder Collaboration & Communication:

• Represent the company externally as an industry thought leader through speaking engagements and client interactions.
• Communicate product strategy, roadmap updates, and key initiatives to internal and external stakeholders.
• Align with executive leadership to ensure product initiatives support overall business objectives.

Budget & Performance Management:

• Oversee budget allocation for product initiatives, ensuring efficient use of resources.
• Monitor product performance against key business metrics and adjust strategy as needed.
• Develop pricing strategies and revenue models for SaaS platforms and existing products.

Experience & Skills:
Required Experience and Qualifications:

Key Qualifications:

• Extensive Product Management Experience: 12+ years in product management, including 5+ years in senior leadership roles.
• SaaS and CRM Expertise: Strong experience managing SaaS products and working with contemporary CRM systems such as Salesforce and Blackbaud Raiser’s Edge.
• Strategic Leadership in Business Model Transition: Led product strategy for organizations shifting from service-based to product-enabled business models.
• Healthcare Philanthropy and Donor Management Knowledge: Deep understanding of healthcare philanthropy processes, donor management cycles, and CRM workflows in enterprise environments.
• Successful Product Launches and Scaling: Proven success in launching and scaling B2B SaaS products in fast-paced, high-growth environments.
• Healthcare Data and EMR Integration Expertise: Experience working with healthcare data systems and addressing challenges related to EMR integration.
• Strong Leadership and Mentoring Skills: Ability to lead, build, and mentor high-performing product teams.
• Analytical and Problem-Solving Abilities: Data-driven mindset with excellent analytical and problem-solving skills.
• Expertise in Agile and Go-to-Market Strategies: Deep understanding of Agile methodologies, product development frameworks, and go-to-market strategies.
• Exceptional Communication and Stakeholder Management: Strong communication skills with the ability to influence at all organizational levels.
• Industry-Specific Experience: Direct experience in healthcare philanthropy and healthcare technology.
• Cloud and Data Analytics Proficiency: Familiarity with cloud-native solutions (e.g., Microsoft Azure), data warehousing paradigms, and analytical tools (e.g., Tableau, Power BI).
• Educational Background: Bachelor’s degree in business, engineering, computer science, or a related field; MBA or advanced degree preferred.

Compensation $225k-$250k, company-paid employee coverage for medical, dental, vision, prescription coverage, disability, and life insurance, and retirement savings plan (401k) with a company match. We also provide twenty (20) days of annual paid time off, and twelve (12) paid holidays