Job Title
Senior Transportation Process Improvement Mgr.

Charlotte Metro


Job Type
Full-Time Regular

Candidates must have import (Ocean and Drayage) experience plus project management experience.

Position Reports to

Vice President Transportation Ops Support


This position is responsible for the coordination, planning, developing and execution of all projects assigned on time and within budget and scope, and initiatives including process improvement and cost reduction/control projects. This position is responsible to maintain and progressively improve the Transportation supply chain activities while controlling risks. Responsible to evaluate opportunities to simplify Transportation processes, improve performance metrics and to identify efficiencies both in processes and costs.


· Responsibilities include partnership with Transportation Operations, Transportation Administration, Strategic Sourcing, Network Strategy and other key internal and third-party resources as appropriate to provide cross functional project support. As process change ideas are implemented, this position will also be responsible for creating process documentation and control plans with key business owners.

· Responsible for providing project management for all Transportation Strategic projects and initiatives. Activities include: Developing detailed project plans, roles and responsibilities, measuring project performance to timelines, milestones and goals, managing project scope, project schedules, validation techniques, tracking and managing costs, coordinating and facilitating project updates with project team members, steering committees and executive sponsors.

· This position is expected to be cross trained in multiple Transportation Management positions with the ultimate goal of transitioning into a Supply Chain functional area.

· Responsible for preparation, maintenance and updating of all new documentation relating to new processes implemented. Ensure Training has current best methods training in place. Clearly define controls to ensure success after transition to execution phase. Responsible to ensure accurate documentation and controls including project planning, implementation plans, procedural documentation, tracking and performance metrics.

· Responsible to manage relationships with external consultants, contractors, and vendors where appropriate. Responsible to manage internal cross functional subject matter experts to support ultimate project goals and objectives as appropriate.

· Responsible to work with Transportation and other functional areas including Merchandising, Planning and Allocations, Finance, Store Operations, Business Solutions, and Distribution Centers to identify, develop and implement opportunities impacting performance metrics, efficiencies, costs and controls of the Logistics Supply Chain.

· Responsible for risk assessment, collaborative mitigation assessment and communications based on industry dynamics, market trends and specific operational details.


List 4-8 competencies for position. Competencies describe what an associate must demonstrate to be successful while performing a specific job.

  • Analysis & Judgment
  • Business Acumen
  • Planning & Organizing
  • Drive Results
  • Integrity
  • Innovation
  • Independence and Collaboration
  • Communication


  • Minimum four-year degree in Transportation or equivalent field, MBA preferred.

· Six or more years related Project Management.

· Five or more years of Transportation experience; discount retail Transportation operations preferred.

· Six – Eight years of progressive supply chain experience.

· PMI or PMP certifications required.

· Strong operations knowledge of transportation processes required.

· Excellent communicator with the ability to effectively lead meetings, conference calls, drive communications with internal and external constituents, and build consensus to collaboratively deliver objectives.

· Ability to effectively communicate and interact at many organizational levels including non-exempt associates, operations supervisors, and executive level management.

· Working knowledge of warehouse management systems and transportation management systems required.

· Experience with Transportation Management System preferred.

· Demonstrated ability to think in terms of process flow and identification of component operations and interrelationships.

· Detail-oriented with strong organizational and technical writing skills.

· Experience in using PCs in a professional setting – developing reports and presentation using standard applications such as spreadsheets, databases, and word processing.

  • Travel up to 25% of the time may be required.


Job requires ability to work in an office environment, primarily on a computer.

Consistent timeliness and regular attendance is necessary.

The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.

Vision requirements: Ability to see information in print and/or electronically.

May also require occasional driving and/or traveling overnight for business functions/site visits.



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