Sandy, UT
Full-Time Regular
EB-1628992521

We are looking for a skilled Senior Software Engineer with expertise in Elixir to join our dynamic team. In this hybrid role (based in Atlanta, Salt Lake City, or Dallas), you will play a key role in developing innovative telephony solutions that enhance our contact center capabilities, integrating advanced algorithms and technologies.

Our cutting-edge voicemail solutions help businesses reach mobile contacts efficiently and compliantly. Our patented DirectDrop Voicemail SaaS platform is revolutionizing call center operations, boosting customer engagement and streamlining operational workflows.

As we expand to accelerate our feature roadmap, we’re looking for an experienced, self-motivated engineer who is passionate about building high-quality, impactful software. If you thrive in a collaborative, fast-paced environment, we’d love to hear from you!

Key Responsibilities:

  • Design, develop, and maintain high-quality, high-performance, reliable software solutions.
  • Collaborate with cross-functional teams to brainstorm, plan, prioritize, and implement new features.
  • Ensure software designs align with functional and technical requirements, delivering exceptional user experiences.
  • Write unit, integration, and UI automation tests to ensure code quality.
  • Proactively investigate, triage, and resolve production issues to minimize downtime and ensure smooth operations.

Required Skills and Experience:

  • 5+ years of professional software development experience.
  • Expertise in Elixir, with a deep understanding of its core concepts and frameworks.
  • Strong grasp of software engineering principles, best practices, and methodologies.
  • Proficient with Linux/*Nix command-line environments.
  • Exceptional problem-solving, debugging, and root-cause analysis skills.
  • Excellent communication skills, both oral and written, with the ability to document technical findings clearly.
  • Proven ability to work independently, especially when troubleshooting and resolving production issues.

Desired Skills and Experience:

  • Experience with SIP telephony or an eagerness to learn about it.
  • Familiarity with the Phoenix Framework.
  • Experience with Ruby and Ruby on Rails.
  • Knowledge of cloud platforms like AWS and Heroku.
  • Front-end web development experience (JavaScript, HTML, CSS).
  • Background in telephony systems development (SIP, RTP).
  • Familiarity with Docker and Docker-Compose.
  • Experience with test automation frameworks and performance monitoring tools (e.g., Specs).

Education:

  • Bachelor’s degree in Computer Science, related field, or equivalent experience.

This is an exciting opportunity to contribute to a cutting-edge product while working in a flexible, hybrid work environment. If you’re ready to make an impact and build high-quality solutions with a talented team, we encourage you to apply!