Senior Manager Hotel Services (Corporate)

Position Id
4055

Date Posted
1/23/2019

Location: Miami, United States


Degree Required
Yes

Salary Range: 110,000.00 USD - 120,000.00 USD


Job Type
Hotel Management
Industry
Cruise

Global Location
North America & Caribbean

Can Foreigners Apply?
Yes
Job Description
SENIOR MANAGER HOTEL SERVICES (CORPORATE)

ABOUT THE COMPANY:

Leading luxury brand groups new launching luxury yacht collection
Based out of Miami
First mega yacht launching 2020 with 2 other vessels to follow - 300 guests maximum
All-inclusive luxury product.

WHAT YOU WILL DO:

Senior Manager Hotel Services will be overseeing the following departments:
G
uest Services/Housekeeping/Check-in/Departure/ Personal Concierge
You will be strongly involved in guest satisfaction, rooms, performance management, guest compensation, guest recovery, public health & clearance of the vessel.
Guest clearance/ Ship Clearance/ Notice of Arrival
SOP development, writing and implementation.
Cruise experience is a must as you will require knowledge of port clearance.

YOU MUST HAVE:

Luxury cruise line/ yacht experience
Must be US national/ Green Card holder or a European National (you'd be allowed to work remotely)
Written and developed SOP's

YOU GET
100000 - 120000 USD per annum plus bonus scheme
401k
Medical Insurance

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