Senior Account Executive

Our client in the Port-of-Spain area is seeking to recruit for a Senior Account Executive.


You will be responsible for establishing a strong relationship with new clients as well as maintaining a strong relationship with existing ones. Your effective leadership, communication and interpersonal skills will help you succeed as a Senior Account Executive

NB: Previous Account Executive or Client Services experience in an Advertising Agency is preferred.

Responsibilities

• Build a strong pipeline of prospective clients
• Manage and track client outreach
• Strategize innovative ways to reach new clients
• Communicate strategy to relevant team-members

• Help foster a positive, proactive and exceptional team environment
• Contribute to long-term business retention

Planning/consulting

• Develop and evolve strategic recommendations to exceed our client’s objectives
• Facilitate client meetings and presentation of strategic deliverables to client
• Ensure strategic recommendations are carried out through all subsequent work
• Keep client and team abreast of industry trends and best practices
• Routinely review client’s objectives and online needs

Client management

• Develop trusted, consultative relationship with clients
• Meet with clients and internal team to define, scope, and implement new project needs
• Meet with clients to review account status and direction on a regular basis
• Provide client with weekly client status reports
• Effectively support the Strategic, Creative Direction and Production efforts in selling the work to clients

Ensure client satisfaction

• Consistently and reliably serve our client’s needs
• Ensure delivery of superior quality, effective work
• Establish effective working relationships as client advisor and advocate
• Maintain open, polite, patient, professional, and timely communication

Ensure account profitability and growth

• Deliver projects on budget through project estimating, tracking, reporting and invoice and receivables tracking
• Develop statements of work and change orders
• Keep clients abreast of budget throughout projects and present change orders when necessary
• Identify opportunities for growth and ongoing plans to address client business goals

• Actively participate in agency new business efforts

• Work closely with agency Growth teams to ensure agency is meeting its growth target
• Participate in agency new business proposals and pitches

Qualifications

• Bachelor's degree or equivalent experience
• 3+ years' of relevant experience
• Organized and able to multi-task
• Strong verbal and written communication skills