Salesforce Consultant

Chicago IL
Job Type
Full-Time Regular

Salesforce Consultant

Be a vital player and major contributor for an exciting and fast-paced Consulting Firm. As a Salesforce Consultant, you will leverage your business and technical skills to uncover pain points within the customer’s current technology and processes in order to design a future state solution leveraging CRM best practices.

This is the ideal position for a Salesforce Consultant looking to contribute to a company's growth and success with the added benefit of working with highly skilled consultants, developers, and architects.

Salesforce Consultant Job Description:

  • Facilitate requirements development sessions in order to gain an understanding of the customer’s current state.

  • Interpret technical and business strategy roadmaps and apply a detailed technical solution.

  • Present implementation needs and options confidently to technical teams as well as a C-Level audience.

  • Elevate the client experience as a knowledgeable liaison between technical teams, testing teams, and business stakeholders during the implementation phase.

  • Lead discovery workshops which may include large audiences, solution presentations, and prototype demonstrations.

  • Execute rapid analysis and decomposition of complex business information into technical process components.

  • Perform business process modeling, user experience modeling, and basic technical architecture diagramming.

  • Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)

Desired Skills and Experience:

  • 1+ years of experience working within the Salesforce platform on an Administrative or Development level.

  • Salesforce Admin Certification Required

  • You have a strong understanding of Salesforce functionality and can clearly communicate its capabilities and limitations to customers.

  • Ability to build and demonstrate prototypes in Salesforce.

  • Comfortable with heavy involvement in user acceptance test planning.

  • Hands on experience using the platform in either an administrative or consulting role.

  • You have experience with Sales Cloud, Partner Communities, and platform functionality.

  • You are a highly motivated individual with a desire to learn and contribute.

  • You have strong presentation and communication skills.

  • Hands on experience working with companies implementing functionality in some of the following areas is preferred:

    • System Implementation & Adoption

    • Sales Cloud

    • Communities

    • platform development

    • Service Cloud

    • Salesforce CPQ, Conga, Docusign