** Kindly share your resumes to PRavichandran@ca-usa.com mentioning the below details**

Total Years of Experience:
Relevant Years of Experience:
Current CTC(Annual):
Expected CTC(Annual):
Notice Period:
Willingness to work in Shifts: Yes/No

Salesforce Administrator

Responsibilities:
• All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.
• Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
• Understanding of fundamental triggers/Apex code knowledge.
• Sandbox environment management.
• DevOps/release management experience.
• Identify and gather requirements, translating them into best-practice, scalable solutions focused on exceptional user experience.
• Identify unused or underutilized platform features.
• Create a platform roadmap and define priorities, liaising with stakeholders.
• Own the communication of any platform changes to end users and stakeholders.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer.
• User support tickets.
• Monitor and improve user adoption.
• New user and ongoing user training.
• Technical documentation.
• Management of integrated applications and third-party suppliers, including Conga, Gearset, ZoomInfo, LinkedIn Navigator, and more.

Qualifications and Background:

Required:
• Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience with Sales Cloud.
• Certified Salesforce Administrator.
• Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder.
Desirable:
• Bachelor’s/Postgraduate degree or professional qualification, Knowledge, Skills, and Abilities.

Required:
• A proactive attitude to platform enhancements.
• Designing scalable, best-practice solutions.
• Excellent relationship-building skills.
• Ability to liaise with stakeholders at all levels.
• Translating requirements into technical solutions.
• Experience in change management and governance.
• Training end users and key stakeholders.
• Technical documentation.
• Available and responsive to questions.
• Experience implementing Salesforce configuration changes.
• DevOps/release management experience.
Desirable:

• Understanding of basic triggers/Apex code knowledge.
• Demonstrates continued personal/professional development.
• Active in the Salesforce community.
Job Type
Full-Time Regular