Sales
Job Category
Sales / Marketing
Sales / Marketing
Location
Torrance, CA
Torrance, CA
Salary Range
$65,000.00 - $65,000.00
$65,000.00 - $65,000.00
SUMMARY
Primary liaison between our company and assigned client accounts. This role focuses on building strong customer relationships, ensuring client satisfaction, and identifying growth opportunities within existing accounts. Will be responsible for managing a portfolio of clients while driving revenue growth through exceptional service delivery and strategic account management.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs work that is varied and may be somewhat difficult or technical in nature- topics may cover recycling, sales and or procurement of different commodities- metallic, non-metallic, PGMs, batteries or others.
- Serves as the main point of contact for assigned client accounts, proactively addressing potential problems before they impact on the client relationship.
- Track account performance metrics and usage patterns, maintain detailed records of all client interactions and activities.
- Inventory management and teamwork with the warehouse operation- may require travel to operation site.
- Effectively and proactively communicate with suppliers and vendors.
- Striving for excellence in customer satisfaction.
- Preparation of regular reports on account status and growth opportunities.
- Develop and maintain strong, long-term relationships with key stakeholders.
- Support new business development and project activities, not limited to recycling.
- Creating projects data base with specified tools.
- Basic logistics knowledge required.
- Basic accounting tasks such as preparing quotations and POs, understanding of A/R and A/P, invoicing, others.
- Basic supply chain management such as engagement with customers and suppliers. Engagements may include topics related to logistics, sales, customer claims, others.
- Knows and applies fundamental concepts and procedures
- May travel to customer or supplier locations.
- Basic understanding of compliance and regulatory related activities to safely import and/or export any commodities.
- Other duties may be assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EXPERIENCE
3 – 5 years of experience, or equivalent combination of education and experience.
LANGUAGE & COMMUNICATION SKILLS
Must be able to fluently speak, write and read in English. Ability to read, write legibly and comprehend simple instructions, short correspondence, and memos. Communication may include domestic suppliers and customers or Japanese suppliers and customers.
3 – 5 years of experience, or equivalent combination of education and experience.
LANGUAGE & COMMUNICATION SKILLS
Must be able to fluently speak, write and read in English. Ability to read, write legibly and comprehend simple instructions, short correspondence, and memos. Communication may include domestic suppliers and customers or Japanese suppliers and customers.