Sales Representative

Job Summary

The Sales Representative is responsible for selling products/services and meeting customer needs while obtaining orders from existing or potential clients.

Job Responsibilities:

• Provide excellent unparalleled customer service and maintain a professional working relationship with all company’s stakeholders, internal and external
• Maintain and update customer listing and data and understand customer needs and prospective sales opportunities available to promote company’s sales and service.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits timely bookings and contracts to principals and customers, while referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Identify weaknesses and recommends changes in products, service, procedures and policy by evaluating results and competitive developments and changes to individual customer needs and reporting the same to management.
• Resolves any raised complaints, including those received from customers, by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed and communicating the same to all team members.
• Daily monitoring of all communications, and coordinates with all departments, customers, principals, and other key parties, as well as ensuring that timely responses/reports/updates are given within deadline requirements
• Ensure company records are organized, updated, current and readily available for examination. This will include coordinating with other staff members to ensure the efficiency and effectiveness of filing systems
• To always adhere to and promote the company’s policies, guidelines and procedures, meeting all KPI and reporting standards.
• Perform any other duties, including administrative duties as assigned by your managers
• Report any areas of potential risk which may attract penalties or pose as a loss to management as soon as possible

Job Requirements:

• BA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
• Three to five years of sales experience
• Knowledge of Microsoft office software
• Knowledge of Phone systems and etiquette

Qualifications/Skills:

• Customer service
• Meeting sales goals
• Closing skills
• Territory management
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships
• Motivation for sales
• Team working skills
• Verbal and written communication skills
• Ability to work with minimal supervision and utilize Time-management skills effectively

Work Hours: Monday to Friday 8am to 4.30pm

Job Ref: AJ