Job Category
Sales / Marketing
Location
Wood Dale, IL
Salary Range
$70,000.00 - $90,000.00

Essential Duties

  • Develop the new business, new accounts
  • Expand the existing account business
  • Develop customized proposals and pricing strategies to win new freight opportunities.
  • Negotiate rates and terms with customers to close profitable deals.
  • Collaborate with Steam shipping company and Airlines, warehouse, carrier sales, dispatch, and operations teams to ensure smooth execution of freight movements.
  • Monitor market trends, spot rates, and competitor activity to adjust sales strategies accordingly.
  • Provide weekly sales activity reports, pipeline updates, and revenue forecasts to leadership.
  • Establish a high-performing and profitable freight brokerage operation and eventually take on a leadership role to guide and expand a team of top-performing freight brokers.
  • Visit to customer, vendor, port, if necessary
  • Providing other general support regarding shipping and logistics coordination as needed.
  • Coordinating with Customs Broker and/or US Customs House as needed

Managing Troubleshooting and Supporting Customer Service

  • Recording and reviewing issues/problems reported by subordinate Staff.
  • Reporting issues/problems to Immediate upper managers.
  • Notifying customers of delays or other issues as needed.
  • Effectively troubleshooting issues appropriately and in a timely manner when they arise Checking for consistency in the arrival and delivery notices.
  • Updating information regarding any trouble (late arrival, claims, damaged items, etc.) onto the company's database.
  • Providing general troubleshooting support to ensure customer satisfaction.
  • Managing accounts payable and receivable.
  • Contacting clients with invoices that are past due.
  • Being Responsible for collecting the due and overdue accounts of the customers.

Contributing to Corporate Strategic and Budgetary Operations

  • Developing, implementing, and reviewing operational policies and procedures.
  • Ensuring the department operates within budget.
  • Managing costs and increasing revenues.
  • Generating and assessing year-end budgetary results.
  • Approving, tracking, and calculating operating costs and expenditures.
  • Coordinating the implementation of sales plans and pricing strategies.
  • Managing sales activities and reporting to immediate managers all sales activities.