Serve as primary system administrator for the Salesforce.com environment with 350+ users spread across the country
Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
Provide end-user support and assist in training of new users, and grow the Salesforce.com skill set across the organization
Work with our team to support and improve an innovative Salesforce instance that meets the needs of our various departments to achieve the organizational goals.
Develop customized reports and dashboards to provide insight into business analytics
Help and support users with Einstein Analytics Plus
Perform data maintenance tasks, ensure data integrity, audit trails, historical reporting and data accuracy.
Prepare for upgrades and research changes in upcoming versions of salesforce.com; provide recommendations when necessary to enhance for efficiency and productivity.
Manage Salesforce.com data feeds and other integrations
Coordinate the evaluation, scope and completion of new development requests.
Effectively act as the liaison between our users, vendors and the application development teams
Excellent organizational and project management skills and a positive attitude
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills
Must demonstrate excellent verbal and written communication skills
Must demonstrate ability to communicate effectively at all levels of the organization
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
Job Type Full-Time Regular
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