This position must ensure that all reasonable customer requirements are met with regards to specific and specialized engineering needs. Requires a high level of communication skill to present an efficient and courteous presence for the customer. Additional production and product development projects will add a level of integration into the complete sales/production process. The incumbent will gain sales and marketing knowledge along with the specific heat transfer engineering to qualify him/her for potential service as a Field Sales Rep. This position reports directly to the Director of Sales and Marketing - CCP. This position serves Commercial Coil Products heat transfer customers through both our Field Sales Reps and through contact with a base of direct house account customers.
The primary responsibility is to provide the necessary technical assistance to support Sales and Marketing while building relationships with our customers and providing manageable project assistance for product development and production engineering requests.
The incumbent will be called upon in his/her daily activities to assist in the selection of heat transfer products specific to applications and/or materials of construction
The candidate should have a working knowledge of heat transfer science to assist in application selections and design
He/she will be trained in and expected to use our in-house software developed for this purpose
The incumbent will be required to participate in the review process when large or special applications are involved. The Approval process will include responsibilities such as heat transfer engineering and production engineering. Pricing will be part of the process but handled independently through others
He/she will be responsible for supplying sufficient information for the preparation of drawings for both submittal and production
Other duties might include assisting with the resolution of quality issues and providing sufficient information for our production managers to ensure that proposed project designs are consistent with our production methods
Limited travel to customer sites and to industry trade shows may be required, no more than 5%
BS/BA in Engineering, Mechanical Engineering preferred, Chemical Engineering considered
Knowledge of Microsoft Office programs to include Excel, Word and PowerPoint and with Mathcad. Knowledge of common drafting platforms a plus. Knowledge of ASME Code requirements and calculations also a plus.