City
Summit

State
NJ

Job Type
Contract Full-Time

Job Description

Bull City's Direct Client is seeking a Sr. SAP Business Process Lead

Role Purpose

  • Own and lead the definition, governance and global deployment of the Order Management business process within the SAP S/4HANA transformation program. The role ensures requirements are captured and translated into fit-to-standard process and solution design, and that deployments are delivered successfully through robust documentation, testing, training, go-live readiness and post go-live support.
  • Key Responsibilities (Essential Functions)
  • Process Ownership & Governance
  • Act as the business decision authority for Order Management process topics within the S/4 program, ensuring alignment to global standards and integrated end-to-end outcomes.
  • Maintain and update core process artefacts (e.g., process design outputs and readiness deliverables) required for deployment sign-off.
  • Blueprinting / Fit-to-Standard & Requirements
  • Lead Fit-to-Standard workshops to identify and confirm business requirements and drive stakeholder alignment and approvals.
  • Capture, document and manage user requirements through delivery tooling and backlog processes, ensuring clear traceability from requirement to design and test.
  • Business Process Documentation (BPD) & Design
  • Own the creation and maintenance of Business Process Descriptions (BPDs) and related documentation for “Manage / Capture Sales Orders” and associated Order Management scope.
  • Support and sign off key output documents such as process design and interface specifications (where applicable to Order Management scope).
  • Testing (Test Design, Execution, Defect Management)
  • Write test scenarios and procedures; execute testing across phases; track execution and outcomes.
  • Triage defects, support retesting, and approve defect resolution for items within the Order Management scope.
  • Align testing scope and data sets with stakeholders to ensure meaningful end-to-end validation.
  • Training, Cutover, Go-Live & Hypercare
  • Ensure training needs are defined and support development of training materials and delivery of end-user enablement (in partnership with adoption/training teams).
  • Support go-live readiness reporting and deployment activities; provide post go-live support and hypercare problem resolution for Order Management.
  • Stakeholder & Cross-Functional Leadership
  • Serve as the primary liaison between business teams, IT, and implementation partners for Order Management, facilitating workshops, sign-offs, and clear decisioning.

Skills (Required)

  • Functional / Process Skills
  • Deep knowledge of Order Management / sales order capture processes and the ability to translate business scenarios into standardized global process design and documentation.
  • Strong capability in requirements definition, workshop facilitation and fit-to-standard methods.
  • Strong testing discipline: ability to create test scenarios, execute tests, manage defect triage and retesting cycles.
  • Delivery / Ways of Working
  • Proven ability to work across program phases (readiness, design/build, testing, training, hypercare) with structured execution and governance.
  • Ability to produce and manage high-quality delivery artefacts (e.g., BPDs and supporting documentation) and drive timely sign-off.
  • Interpersonal / Leadership Skills
  • Strong stakeholder management skills across global and regional teams, with the ability to influence, drive decisions and manage competing priorities.
  • Clear, concise communication skills suitable for senior audiences and cross-functional delivery teams.
  • Experience (Required)
  • Experience in a Business Process Owner / Process Lead role supporting an SAP S/4HANA (or comparable ERP) implementation, covering process blueprinting through hypercare.
  • Demonstrated experience creating/maintaining process documentation including Business Process Descriptions (BPDs) or equivalent formal process artefacts.
  • Hands-on experience leading or executing testing cycles (scenario creation, execution, defect triage, retesting, and resolution sign-off).
  • Experience enabling end users through training preparation and delivery support, and supporting post go-live stabilization.
  • Experience operating in a global / multi-market rollout context with strong alignment to standard process design.

Competencies

  • Process Leadership & Ownership – Takes accountability for end-to-end process outcomes, standards and controls.
  • Drives Results – Plans and delivers across milestones; manages risks, dependencies and deliverables to completion.
  • Stakeholder Partnership & Influence – Builds alignment across business, IT, and deployment teams; drives timely decisions.
  • Analytical Problem Solving – Diagnoses issues quickly; prioritize defects and stabilization actions effectively.
  • Change & Adoption Mindset – Designs with usability in mind; supports training and adoption to embed new ways of working.
  • Communication & Executive Presence – Communicates clearly and succinctly, adapting messaging to senior and operational audiences.
  • Collaboration – Works effectively across geographies, functions and partner organizations.
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